Senior Student Account Counselor - Administrative
Lesley University - Cambridge, MA

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Reporting to the Associate Director of Student Accounts, the successful candidate provides superior customer service to students, families, and staff with inquiries on the student account. Ensures that all payment plans established with Tuition Management Systems are coded appropriately, have correct budgets and are in good standing. Manage, apply and reconcile health insurance and tuition insurance to all students that meet the enrollment requirements. Assist in the yearly student tax form 1098T preparation and assist students and families with questions pertaining to the information provided by the University. Must be able to work independently as well as in a team environment.

The candidate will also be expected to provide back up to the Student Account Counselors during peak periods, as well as assist with University check-in and open houses

Requirements:
Bachelor’s Degree is preferred.

One year of work experience in higher education, preferably in a customer service environment.

Accounts receivable experience required.

Excellent verbal and written communication skills, both written and verbal.

Additional Information:
Applications will be reviewed as they are received, applicant screening will begin immediately, and the search will continue until the position is filled.

Grade 23; Salary Range: $36,016.28 - $49,702.69

BACKGROUND CHECKS ARE REQUIRED FOR ALL POSITIONS.

Application Instructions:
Please include a cover letter, CV/ resume, and contact information for three references.

Lesley University is committed to recruiting and employing qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal opportunity and affirmative action.

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