Senior User Experience Designer/Information Architect - (Chicago Loop) (Job Number: 011398) US-IL-Chicago Description
At Walgreens, we help people get, stay and live well. That’s our core purpose and the difference we make in people’s lives every day. Our purpose has shaped the direction of our company since Charles R. Walgreen Sr. founded his first drugstore in 1901, and it still does today.
Our team members make that purpose come to life in our more than 8,000 stores in all 50 states, the District of Columbia and Puerto Rico, in our call centers, distribution centers, clinics, specialty pharmacies, infusion and respiratory service locations and corporate offices. In fact, those daily demonstrations of our purpose have helped Walgreens become an industry leader and a household name.
Walgreens has something for everyone who wants to build a successful career. Here, you’ll find supportive co-workers, an innovative environment and the tools you need to expand your skills, help build healthy communities and advance your career.
The User Experience Designer / Information Architect will be responsible for developing web, mobile and cross channel user experience designs through individual contribution and participation in teams. Performance output will include standard deliverables such as site heuristic reviews, site maps, user flows, wireframes, design specifications, usability test results analyses, experience design briefs, etc. The User Experience Architect will work with experience design leads and the User Experience group leadership, delivery and program/project managers, internal business clients, creative teams and information technologists.
Creates site maps, flows, wireframes, and design specifications; analyzes usability test results; and develops user experience design briefs. Follows established practices and style guidelines when designing experience solutions and understands the rationale for their use and level of importance. Works with the “voice of the online customer” in mind and works in alignment with the Walgreens brand. Seeks out consumer data and web analytics when developing experience solutions.
Works with Business Analysts in the development of use cases required to document the business rules and expected online customer behaviors and identify areas of difficulty in the customer experience.
Participates in project reviews; collaborates with the User Experience group in the development and promotion of, and compliance to, experience design standards.
Basic Qualifications & Interests
Bachelor’s Degree and at least 3 years of experience in eCommerce OR a High School Diploma / GED and at least 5 years of experience in eCommerce.
Experience using time management skills such as prioritizing/organizing, tracking details, and meeting deadlines of multiple projects with varying completion dates
Experience interacting with creative teams, business owners and/or technical teams
Experience performing usability testing
Experience participating in, and defining user experience processes including identifying best practices
Experience with page design/wireframing programs, such as Axure, Adobe Creative Suite, or Visio
Experience with eCommerce languages used to create structured web documents, such as HTML, JAVA, AJAX
Preferred Qualifications & Interests
Master’s Degree in Interactive Design
Interactive agency or consulting experience
Experience managing a user experience team
At Walgreens, we help people get, stay and live well. That is our core purpose and the difference we make in people's lives every day. Our...