Senior Voice Engineer / VoIP
Telesphere - Scottsdale, AZ

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Telesphere is looking for an experienced Senior Voice Engineer who is passionate about technology and the field they work in. Candidate must be self driven and able complete projects quickly and accurately without extensive supervision. Role will be a key participant in the growth, optimization, and maintenance of Telesphere’s industry-leading core voice platforms. Must adhere to strict configuration standards and have an eye for detail.

Responsibilities
  • - Plan, design, implement, and support complex multi-vendor VoIP services platforms and networks
  • - Develop and maintain detailed implementation, test and training documentation
  • - Design, deploy, and audit voice security implementations using industry best practices
  • - Interact with other functional areas of the company for the purposes of gathering product requirements, provide status communications and receive feedback
  • - Provide engineering level support to Customer Service team members
  • - Participate and drive after-hour maintenances and on-call responsibilities
  • - Experience in engineering and operations of VoIP service
  • - Detail oriented and skilled at engineering level documentation
  • - Able to portray knowledge and make presentations to audiences of varying degrees of expertise including Sales and Customer Service
  • - Experience in higher level application task management
Requirements
  • - 8+ years experience that includes deploying and troubleshooting IP-Telephony solutions
  • - Expert level understanding of voice platforms and protocols such as ACME SBC s, BroadSoft Broadworks, PRI , Voice & Video Codecs, SIP
  • - Experience with Voice configurations of premises routers and switches such as ADTRAN and CISCO is a plus
  • - Certifications ACP -N, BCPA , CCVP , CCVP /DP a plus
  • - Strong understanding of QOS methodologies

Telesphere - 2 years ago - save job
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