The Service Advisor/Appointment Coordinator position is responsible for communication with customers and dealing with customer requirements pertaining to repair and/or servicing of their vehicle issues.
o Communicates to service customers, taking service calls from customers to schedule appointments.
o Address customers questions/needs promptly and professionally.
o Establish long-term positive relationships with customers.
o Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule.
Ideal candidate will have:
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Basic understanding of vehicle systems
Basic understanding of computer keyboard operations
Valid drivers license
A high school diploma or the equivalent
We offer competitive pay, health, dental, life, and disability insurance, 401(k) program, paid vacation, paid holidays, and a professional work environment.
Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability. We are an Equal Opportunity Employer and a drug free workplace.
JEFF WYLER FAMILY AUTOMOTIVE - 14 months ago