Service Agent-Woonsocket
Enterprise Rent-A-Car - Rhode Island, RI

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Get on the fast track to a more rewarding career with Enterprise Holdings - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At Enterprise Holdings, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Enterprise Holdings has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Our Part - Time service agents are required to work 15-25 hours per week, depending on the schedule.

Responsibilities:
  • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
  • Inspect vehicles for unidentified body damage.
  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
  • Refuel the vehicle and log identification number with fuel needed and mileage.
  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Qualifications:
  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required
  • Must have 3 months work experience.
  • Experience handling similar responsibilities preferred.
  • Valid driver’s license in the US for a minimum of 2 years required. No more than 2 moving violations or at-fault accidents within the past 2 years and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to understand, read, write, and speak English.
  • Must be able to work one of the following schedules:

  • Monday 8-2

    Wednesday- 8-6

    Friday 12-6

    Saturday - 9-12

Enterprise Rent-A-Car - 24 months ago - save job - copy to clipboard
About this company
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Enterprise Holdings is in the driver's seat in the global car rental business. Through its Enterprise Rent-A-Car, Alamo Rent A Car,...