Service Ambassador
El Camino Hospital-Mountain View Campus - Mountain View, CA

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As part of the unit-based team, this position is responsible for providing basic direct and indirect patient care under the direction of the registered nurse. Conducts proactive patient rounds throughout assigned area with a focus on quality service and patient safety. Promptly responds to service requests/call lights throughout assigned area, addressing service and safety needs and reporting any concerns. Communicates and collaborates with nursing, administrative support, and clinical support to provide excellent proactive and responsive service to patients.

High school diploma or equivalent. Current California CNA certificate required or nursing student that has successfully completed medical/surgical clinical rotation. Current BLS certification. Communicates effectively in English, both verbally and in the written form. Demonstrates ability to prioritize tasks with accuracy and attention to detail. Ability to be flexible and work under changing conditions and with multiple demands requiring reprioritization of workflow. Previous customer service related experience required. Demonstrates excellent hospitality and customer service skills/hospital experience required. Recent experience in an acute care setting required. Strong communication skills.

El Camino Hospital - 20 months ago - save job - copy to clipboard
About this company
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El Camino Hospital is a not-for-profit organization with hospital campuses in Mountain View, California and Los Gatos, California. Our...