Service Consultant-Call Center
Sunmark Federal Credit Union - Latham, NY

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To provide WOW service, it all starts with hiring the right people!

Sunmark is looking for a new team member to join our Call Center team in Latham.

Our Call Center is open Monday & Friday 8-6pm, Tuesday & Thursday 8-5pm, Wednesday 8/9:30-5pm & Saturday’s 9-1pm. Must be flexible to work within these hours.

Hourly rate plus incentives based on sales referrals.

A typical day in this position will be providing WOW service and cross selling services to qualified members, researches and solves member questions regarding their account and opens/closes all types of accounts while ensuring that each application is within compliance. When needed, assist with training of new staff, outbound calls, attendance at community events and site visits to Community Business Partners.

Requirements : A minimum of a High School Diploma or equivalent, 1-2 years demonstrated sales ability, computer proficiency and excellent communication skills. Prior related credit union/financial experience desirable.

Shouldn’t you enjoy coming to work each day? Join Our Team!!!

EOE M/F/D/V