Service Director
Volunteers of America - Greater New York - Elizabeth, NJ

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The Service Director is responsible for the daily management and operations of services at the OASIS facility. Management of OASIS programs shall be in accordance with the goals, philosophy, policies and procedures of Volunteers of America. – Greater New York, Inc.



A Bachelor’s Degree in Criminal Justice, Social Work or a related field and two years of transferable experience with increasing responsibility and supervisory oversight.

This position requires the ability to manage, train, and supervise staff in the delivery of resident services to meet regulatory and agency standards.

This position requires a demonstrated ability to implement program plans and models to meet resident and program goals.

A combination of the following skills and abilities: supervision, property management, budget control, advocacy, resource and program development, public relations and case management.

This position requires a current drivers’ license and the availability to work a changeable schedule including nights, weekends and holidays.


  • Supervise and ensure training for all program staff.
  • Maintain facility in accordance with licensing, CARF accreditation, funder and program policies/standards.
  • Manage controllable facility costs.
  • Advocate for clients as needed and facilitate weekly resident government meetings and case management meetings.
  • Develop and maintain positive relationships with outside agencies/community organizations.
  • Provision of 24/7 on-call consultation and support.
  • Perform other functions as directed.


  • To meet project goals and objectives.
  • To continually maintain and improve client services.
  • To continually maintain compliance with state and federal mandates and regulations.
  • To operate within budget guidelines.
  • To continually maintain a well trained professional staff.
  • To maintain facilities to meet the needs of the programs and residents.
  • To maintain a positive public image and relationship with outside agencies/community organizations.


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    Volunteers of America is an Equal Opportunity Employer.