Service Leader - Certificate Solutions
GE Corporate - Glen Allen, VA
Job Number

1717958

GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

The Certificate Solutions Service Leader will be responsible for the customer solution delivery, maintenance and growth of GE’s Public Key Infrastructure (PKI) program. The person will act as subject matter expert for GE’s PKI environment and act as the primary liaison to functional owners of service-consuming systems.

Essential Responsibilities
  • Identify critical path decisions, make recommendations, and influence program leaders and business process owners to maximize project payback
  • Assist project leaders in the analysis, requirement development, design, documentation, implementation, and maintenance of new system integrations or new enhancements to existing web access processes
  • Work as a business partner with client leaders and users to evaluate/improve business processes and arrive at mutual, cost effective solutions for business processes
  • Work with other Identity & Access management support teams in cross-functional capacity on various projects & day-to-day activities
  • Drive standardization & simplification to reduce integration cycle time and cost
  • Manage releases, review changes and communicate change activity to stakeholders
  • Assist operations team in resolving technical issues and aid in application troubleshooting. Candidate must have the ability to analyze a situation, take control of the process and guide the team to a resolution.
  • Stay up-to-date on trends, rapidly changing technology and best practices to facilitate knowledge sharing with peers, stakeholders and vendors
  • Responsible for managing resources, as necessary
  • Develop multi-generation project plans and roadmaps within the program space

    Qualifications/Requirements
  • Bachelor's Degree in Computer Science or other technical field
  • Minimum 8 years of IT experience, preferably in Enterprise-wide deployments
  • Minimum 6 years broader IT experience in a field such as application development, infrastructure management, or related fields
  • Minimum 5 years of project management experience leading technical initiatives
  • Minimum 3 years of experience with Identity and Access Management technologies

    Additional Eligibility Qualifications
    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics
  • Demonstrated experience leading Public Key Infrastructure growth efforts for distributed organizations
  • Experience with Smart Card and PKI solutions
  • Experience integrating PKI solutions with Active Directory and LDAP authentication technologies
  • CISSP / MCSE certification
  • Experience with ITIL v3
  • Strategic thinker - demonstrated ability to take a business problem or opportunity from inception through design, launch and stabilization
  • Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint
  • Strong analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve
  • Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways

    Section 19 Job
    YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.

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