Service Leader - Directory Services
GE Corporate - Glen Allen, VA

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GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

The Directory Services Service Leader will be responsible for customer solution delivery, maintenance and growth of the Directory Service program consisting of LDAP and Virtual Directory solutions. This leader will act as the primary liaison to functional owners of service consuming systems and act as subject matter expert for GE’s Directory Services environment.

Essential Responsibilities
  • Assure conformance to GE IT compliance methods, standards & practices & promote their creation. Document adherence to standards, policies, & compliance requirements
  • Identify critical path decisions; make recommendations, and influence program leaders and business process owners to maximize project payback
  • Assist project leaders in the analysis, requirement development, design, documentation, implementation, and maintenance of new system integrations or new enhancements to existing web access processes
  • Work as a business partner with client leaders and users to evaluate / improve business processes and arrive at mutual, cost effective solutions for business processes
  • Work with other Identity & Access management support teams in cross-functional capacity on various projects & day-to-day activities
  • Drive standardization & simplification to reduce integration cycle time and cost
  • Manage quarterly releases, review changes and communicate change activity to stakeholders
  • Initiate and coordinate outsourced development efforts as required
  • Assist operations team in resolving technical issues and aid in application troubleshooting Candidate must have the ability to analyze a situation, take control of the process and guide the team to a resolution
  • Stay up-to-date on trends, rapidly changing technology and best practices to facilitate knowledge sharing with peers, stakeholders and vendors

  • Bachelor's Degree in Computer Science, other technical field, (or High School Diploma / GED and a minimum of 10 years in broader IT field such as application development, infrastructure management, or related fields)
  • Minimum 8 years of IT experience, preferably in Enterprise-wide deployments
  • Minimum 6 years of experience with Directory Server & Virtual Directory technologies
  • Minimum 5 years of project management experience leading technical initiatives
  • Minimum 3 years of experience with Identity and Access Management technologies

    Additional Eligibility Qualifications
    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics
  • Demonstrated experience with: Sun/Oracle Directory Server, CA Siteminder, LDAP, SAML, Sun/Oracle Web Server, AJAX, Java, JSP, HTML, J2EE, SOAP, XML, Apache, JBOSS.
  • Demonstrated experience running LDAP and/or Virtual Directory technologies on Solaris
  • Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint.
  • Strong analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve.
  • Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways.

    Section 19 Job

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