Service Manager - Dining Services
Erickson Living - Catonsville, MD

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Manages all aspects of meal time service and the overall efficiency of the CB kitchen, cafe, dining room, private dining room and catering. Responsible for overall supervision of all Dining Room and Cafe Staff, (including training, evaluating and disciplining).

Essential Functions

  • Maintains the Erickson Retirement Communities philosophy and “Vision” statement.
  • Satisfies residents, guests and staff with services.
  • Supervises the overall efficiency of dining room and cafe operations.
  • Supervises, schedules, evaluates, trains, hires and disciplines all dining room staff, cafe staff, Service Coaches, Peer Trainers and supervisors. Maintains effective communication with managers, fellow Service Managers, Supervisors, subordinates and all other coworkers.
  • Supervises organization and sanitation of dining rooms, kitchen, storage areas and loading dock.
  • Ensures proper portioning of foods, attractive plate presentation and serving required diets for meals, nourishment and snacks. Includes documentation of diet changes, nourishment and snacks. Also includes set up of special resident and staff functions.
  • Supervises opening and closing of food service operation.
  • Shows professional knowledge, proficiency and initiative in achieving goals and meeting standards.
  • Performs any duty requested by Management to ensure the effective and efficient operation of Senior Campus Living.


  • Qualifications
    • Minimum of three years experience in dining room management, including production, service and sanitation.
    • B.S. degree in Restaurant Mgmt., Dietetics or Inst. Mgmt. may be substituted for up to 1 year experience. College courses restaurant management, dietetics or nutrition preferred.
    • High School Diploma or GED required.
    • Ability to supervise multiple dining rooms concurrently involving large number of employees while meeting regulatory requirements.

    EEO Statement

    Erickson Living, its affiliates, and managed communities are Equal Opportunity Employers and do not discriminate on the basis of race, color, religion, creed, gender/ sex, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, genetic information or any other characteristic protected by federal, state or local law.

    Legal Disclaimer

    UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND AN APPLICANT FOR EMPLOYMENT OR PROSPECTIVE EMPLOYMENT TO SUBMIT TO OR TAKE A POLYGRAPH, LIE DETECTOR, OR SIMILAR TEST OR EXAMINATION AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. ANY EMPLOYER WHO VIOLATES THIS PROVISION IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE.

    Erickson Living - 16 months ago - save job - block
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    About this company
    45 reviews
    History and Vision of The Company Headquartered in Baltimore, Maryland, Erickson Living, a leading developer and manager of senior living...