Service Representative - Endoscopy/Urology (SOCH)
Sisters Of Charity Hospital - Acute - Buffalo, NY

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Service Representative –
  • Endoscopy/Urology (Sisters of Charity Hospital ) : The Surgical Service representative plays an integral role in the preparation, assembly and completion of charts for

    ASC/Pediatric Ambulatory/Morning Admit Units. They act as liaison between ASU/MA unit, PSE department, urology, endoscopy, admissions, OR

    scheduler, physician offices and in-house ancillary departments. Supports the Endoscopy/Urology Charge Nurse on a daily basis with the activity of the Endoscopy/Urology Department

    REPORTS TO : Director of Surgical Services

    SUPERVISORY RESPONSIBILITIES: None

    AGE GROUPS: CLINICAL POSITIONS ONLY.

    SKILL AND EDUCATIONAL REQUIREMENTS (MINIMUM):

    Educational Requirements :

    · High School graduate

    · Associates Degree preferred

    Experience Requirements:

    · One (1) year office experience

    Knowledge, Skill and Ability:

    · Medical Terminology

    · Keyboard and computer knowledge

    · Exceptional interpersonal and telephone management skills

    · Must be organized in maintaining workflow

    · Must possess patience and maturity in dealing with patients and families as well as medical staff and other hospital personnel

    · Must be able to work rapidly with frequent interruptions while maintaining high degree of accuracy

    · Must have knowledge of testing requirements in order to schedule appointments appropriately

    Environment · Normal heat, light space, and safe working environment; typical of most office jobs.

    · Occasional exposure to one or more mildly unpleasant physical conditions.

    PHYSICAL EFFORT:

    ACTIVITY & STRENGTH : (LIGHT)

    Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    Carry: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    Push: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    Pull: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    Overall Strength Category: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

    Dictionary Of Occupational Titles

    Constant (C) 67-100% Workday

    Frequent (F) 34-66% Workday

    Occasional (O) 0-33% Workday

    Not Present (N)

    Activity - Job Demand

    Walk – Frequent

    Climb Stairs – Occasional

    Stoop – Frequent

    Kneel – Occasional

    Crouch – Occasional

    Reach (immediate) – Frequent

    Reach (overhead) – Occasional

    Handling – Frequent

    Fingering - Frequent

    Sitting – Frequent

    Standing – Frequent

    Push Cart - Occasional

    Pull Cart - Occasional

Catholic Health System - 18 months ago - save job - block
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