Service Technician - Level 2
21st Century Equipment, LLC - Fort Morgan, CO

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Job Description:

Job Title:
Service Technician - Level 2



Reports To:

Service Manager or Service Department Foreman


May Supervise Level 1 Technician and Trainees or Apprentice

Job Function:

Independently performs basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.

Essential Duties:

  • Performs basic/complex agricultural equipment/outdoor power equipment diagnostics and determines what repairs are needed, if required.

  • Performs basic/complex agricultural equipment/outdoor power equipment repairs as requested by the Service Manager/Shop Foreman.

  • Participates in all job-related training and development.

  • Prepares all reports and forms required in conjunction with work assignments.
  • Maintains current product knowledge of John Deere and competitive products.
  • Maintains condition of vehicles, inventory, tools, and equipment.

  • Mentors Service Technician Apprentices and junior Service Technicians.

  • Skills & Qualifications:
    • Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment.

    • Outstanding knowledge of mechanical, electrical, and hydraulic systems.

    • Excellent skills in operating vehicles and equipment used for diagnostic purposes.

    • High School Diploma or GED equivalent.

    • Ability to work varying shifts, weekends, and holidays.