Service Technician - Madison, WI
Faith Technologies, Inc. - Sun Prairie, WI

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Service Technician

Department: Field

Job Status: Full Time

FLSA Status: Non-Exempt

Reports To: Project Manager

Positions Supervised: May supervise other Faith employees if engaging in a supervisory function on a project.

Amount of Travel Required: 60-75%

Work Schedule: Between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays.
POSITION SUMMARY

These positions are responsible for electrical service installations, troubleshooting, and maintenance within the commercial, industrial, and residential settings.

REASONABLE ACCOMMODATIONS STATEMENT

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.
ESSENTIAL FUNCTION

Installs, maintains, and/or troubleshoots basic electrical systems in compliance with the National Electric Code (NEC)

Demonstrates ability to work without direct supervision

Installs conduit systems, various lighting systems, and basic control systems

Installs motor feeders and makes standard motor connections

Cleans and maintains job site, tools, and vehicles

Consistently follows workplace safety procedures

Displays effective customer relations through utilization of problem solving techniques

Participates in toolbox talks, safety audits, and related safety functions

Immediately identifies, corrects, and/or reports any unsafe acts, conditions, or incidents in a timely manner

Works as a member of a cohesive team

Performs other related duties as required and assigned

POSITION QUALIFICATIONS
COMPETENCY STATEMENTS

Accountability - Ability to accept responsibility and account for his/her actions.

Accuracy - Ability to perform work accurately and thoroughly.

Autonomy - Ability to work independently with minimal supervision.

Coaching/Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

Communication - Ability to effectively communicate using various mediums.

Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

Diversity Oriented - Commitment to understanding and valuing differences among people.

Enthusiastic - Ability to bring energy to the performance or task.

Ethical - Ability to demonstrate/conduct conforming to a set of values and accepted standards.

Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.

Goal-Oriented - Ability to focus on a goal and obtain a pre-determined result.

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Interpersonal - Maintains a positive work atmosphere through effective interactions and communications with clients, co-workers, customers, and management.

Mechanical Ability - Ability to understand how things work.

Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Project Management - Ability to organize and direct a project to completion.

Reliability - The trait of being dependable and trustworthy.

Resource Management - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

Safety Awareness - Ability to identify and correct conditions that effect employee safety.

Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.

Team Builder - Ability to convince a group of people to work toward a goal.

Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

EDUCATION & EXPERIENCE

A high school diploma or GED; and completion of an apprenticeship or equivalent work experience (8,000 hours).

SKILLS & ABILITIES
COMPUTER SKILLS

Must be proficient in the use of a PC and Microsoft Excel, Outlook, and Word.

CERTIFICATES & LICENSES

Must possess one of the following licenses:
Georgia

Priority 1: Georgia Unrestricted License OR

Priority 2: Another key state license (as determined by Faith) OR

Priority 3: Faith Internal Journeyman Tes

Kansas and Missouri

Priority 1: Experior License (Block License

Wisconsin

Priority 1: Wisconsin Masters OR

Priority 2: Wisconsin Journeyman Certification and another key state license (as determined by Faith) OR

Priority 3: Wisconsin Journeyman Certification and Faith Internal Journeyman Test OR

Priority 4: City of Appleton License (prior to 2005

Oklahoma

Priority 1: Oklahoma Journeyman’s License OR

Priority 1: Another key state license (as determined by Faith)

TRAINING REQUIREMENTS

Current First Aid/CPR and OSHA 10-Hour

PHYSICAL DEMANDS

PHYSICAL ABILITIES

LIFT/CARRY

Stand

C (Constantly)

10 lbs or less

C (Constantly)

Walk

C (Constantly)

11-20 lbs

F (Frequently)

Sit

O (Occasionally)

21-50 lbs

O (Occasionally)

Handling/Fingering

C (Constantly)

51-100 lbs

N (Not Applicable)

Reach Outward

F (Frequently)

Over 100 lbs

N (Not Applicable)

Reach Above Shoulder

C (Constantly)

PUSH/PULL

Climb

C (Constantly)

12 lbs or less

C (Constantly)

Crawl

C (Constantly)

13-25 lbs

F (Frequently)

Squat or Kneel

C (Constantly)

26-40 lbs

O (Occasionally)

Bend

C (Constantly)

41-100 lbs

N (Not Applicable)

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OTHER PHYSICAL REQUIREMENTS

Vision (Color)

Hearing

Ability to work at elevated heights

Ability to wear Personal Protective Equipment (PPE): Safety Glasses, Hard Hat, Safety Shoes, Gloves, Harness, Respirators

WORK ENVIRONEMENT

Work is performed primarily in indoor and outdoor settings with regular exposure to cold, heat, direct sunlight, dirt, hazardous electrical/specialty systems equipment and wiring, and underground and elevated heights. Duties also include, stooping, stretching, digging, trenching, excavating, and moving and installing heavy electrical and specialty systems equipment.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Faith Technologies is an equal opportunity employer. We encourage the hiring and promotion of women and minorities.

Required Skills

Required Experience

Faith Technologies, Inc. - 23 months ago - save job - copy to clipboard
About this company
Faith Technologies, Inc. is an employee-owned, full-service electrical, engineering, and technology systems contractor operating in Georgia,...