Service Technician, Field - Earthmoving
Milton CAT - Richmond, VT

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Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power system products in the Northeast. Headquartered in Milford, MA, the Milton CAT team has over 950 dedicated and experienced employees working from 16 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing prime and stand-by power for the marine, heavy truck and power generation industries.


Milton CAT is seeking an experienced earthmoving field service technician, to work in our southern Vermont territory. Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some or all of the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required. Flexibility and in-depth product knowledge are necessary for this position.

Essential Duties

Removes, disassembles, assembles, and installs components and parts.

Identify the problem and cause of failure through logical troubleshooting steps.

Determines reusability of parts in accordance with published Caterpillar reusability guidelines.

Orders replacement parts ensuring that parts ordered are correct and complete at time of order.

Cleans, repairs, reconditions, and maintains equipment and components.

Tests, measures, and adjusts engine and machine systems and components.

Prepares, inspects and operates machines prior to delivery.

Keeps up to date with developments in tooling, technologies and systems.

Prepares inspection and appraisal reports.

Prepares accurate and complete service reports timely.

Maintain a professional and proper personal appearance at all times adhering to company policy.

Flexible to work after hours when needed to meet customer needs.

Performs related duties as assigned.



To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

High school diploma or (GED) equivalent.

Three years experience as an earthmoving shop technician working with heavy equipment.

Experience on CAT heavy equipment or similar equipment.

Must be proficient in mechanical systems (transmissions, engines, hydraulics, etc.).

Ability to diagnose and repair CAT heavy equipment and components in the field.

DOT and MSHA certifications required.

Must be proficient in the use of a computer and related software (Word, Excel, etc.).

Must have strong problem solving skills and be detailed oriented with a high level of accuracy.

Ability to operate a service vehicle.

Valid driver’s license and a safe driving record.

Strong math skills.

Able to lift more than 50 pounds.

Able to work varying shifts, weekends and holidays.

Ability to perform duties with a sense of urgency, exceeding customer expectations.

Ability to work in the field without supervision.

Must be able to work in a dynamic, fast paced service environment.

Maintain a tool inventory sufficient to perform assigned tasks.

Heavy equipment service/maintenance knowledge.

Must have a safe working record.

Preferred Skills and Competencies

AAS degreed in a related field.

CDL License.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online.

It is the policy of Milton CAT to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, handicap or veteran’s status; and to base all employment decisions so as to further this principle of equal employment opportunity.

Milton CAT - 23 months ago - save job
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Rome was not built in a day, but then again the Romans couldn't go to Southworth-Milton either. An authorized Caterpillar dealer...