Shift Supervisor B Trainee
CVS/pharmacy - Hartford, CT

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To carry out all opening and closing procedures in the absence of management.

Required Qualifications

Must be at least 18 years of age

Ability to perform the following tasks:

Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

Customer Service

Assist customers with their questions, problems and complaints

Greet customers using the eye’s, hi’s and help at all times

Handle all customer relations issues (accidents) in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality


Price merchandise

Stock shelves

Execute the display, sign and inventory of weekly, major promotional, and seasonal merchandise

Reset departments following POGs, adapting them to a particular store if necessary

Execute the display and maintenance of off-shelf merchandise


Control use of register keys, securing door keys, and safe combinations

Control use of employee discount card for register management functions

Execute locking of safe and setting of alarms when closing the store

Complete random cash verifications, electronic journal tape checks

Conduct employee bag checks

Identify and react to shoplifters and apprehend to secure company assets

Maintain and react to EAS program

Monitor and react to signs of internal theft


Operate a cash register - including: cash, check and charge transactions, bagging merchandise

Identify and react to in-store repairs

Execute and document: cash/check pulls, deposits, returned check payments, check acceptance, refunds, voids, discounts, cashier verifications, rainchecks, signing crew members on/off

Deliver deposits to and secure change from the bank and balance imprest fund

Open/close store

Execute the daily cash report (DCR)

Process photofinishing activities

Assist pharmacy staff in/out of pharmacy area

Access, input and retrieve information from the computer (e-mail)

Answer telephone

Access, input and retrieve information from the computer

Load and unload deliveries

lift 35 pound trays/cases to a height of 4 feet

move trays/cases from one location to another

Schedule daily activities

Execute a walk through of the store and establish a priority list

Ensure compliance with all company policies and procedures (such as cash management) and federal and state

Cut in new items, remove discontinued items and adjust facings

Check in merchandise: verify billing, document errors

Order regular merchandise, maintaining accurate inventory levels (using order guides when appropriate) through the use of the Telxon machine

Prepare and distribute reports and records: customer cash discrepancy, accident reports

Human Resources

Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job

Maintain a work place free from discrimination and harassment

Train, develop and evaluate hourly non-exempt employees

Assist customers with large purchases

taking out to vehicle

Execute the completion of check-out bulletins

Execute completion of price changes: document counts, utilize price gun

Work overstock, weekly using Telxon enhancements

Execute the display and maintenance of greeting cards

Pay vendors following vendor pay out policy

Maintenance/organization of office and back room

Execute management bulletins/action sheets

Execute store maintenance: vacuum, face/dust, sweep (back room, store exterior), clean windows, trash removal, clean rest rooms

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