Shift Supervisor Trainee
CVS/pharmacy - Salem, NH

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To carry out all opening and closing procedures in the absence of management.

Required Qualifications
Must be at least 16 years of age
Ability to perform the following tasks:


Management
  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews

Customer Service
  • Assist customers with their questions, problems and complaints
  • Greet customers using the eye’s, hi’s and help at all times
  • Handle all customer relations issues (accidents) in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality

Merchandise/Presentation
  • Price merchandise
  • Stock shelves
  • Execute the display, sign and inventory of weekly, major promotional, and seasonal merchandise
  • Reset departments following POGs, adapting them to a particular store if necessary
  • Execute the display and maintenance of off-shelf merchandise

Shrinkage
  • Control use of register keys, securing door keys, and safe combinations
  • Control use of employee discount card for register management functions
  • Execute locking of safe and setting of alarms when closing the store
  • Complete random cash verifications, electronic journal tape checks
  • Conduct employee bag checks
  • Identify and react to shoplifters and apprehend to secure company assets
  • Maintain and react to EAS program
  • Monitor and react to signs of internal theft

Operations
  • Operate a cash register - including: cash, check and charge transactions, bagging merchandise
  • Identify and react to in-store repairs
  • Execute and document: cash/check pulls, deposits, returned check payments, check acceptance, refunds, voids, discounts, cashier verifications, rainchecks, signing crew members on/off
  • Deliver deposits to and secure change from the bank and balance imprest fund
  • Open/close store
  • Execute the daily cash report (DCR)
  • Process photofinishing activities
  • Assist pharmacy staff in/out of pharmacy area
  • Access, input and retrieve information from the computer (e-mail)
  • Answer telephone
  • Access, input and retrieve information from the computer
  • Load and unload deliveries
  • lift 35 pound trays/cases to a height of 4 feet
  • move trays/cases from one location to another
  • Schedule daily activities
  • Execute a walk through of the store and establish a priority list
  • Ensure compliance with all company policies and procedures (such as cash management) and federal and state
  • Cut in new items, remove discontinued items and adjust facings
  • Check in merchandise: verify billing, document errors
  • Order regular merchandise, maintaining accurate inventory levels (using order guides when appropriate) through the use of the Telxon machine
  • Prepare and distribute reports and records: customer cash discrepancy, accident reports

Human Resources
  • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job
  • Maintain a work place free from discrimination and harassment
  • Train, develop and evaluate hourly non-exempt employees
  • Assist customers with large purchases
  • taking out to vehicle
  • Execute the completion of check-out bulletins
  • Execute completion of price changes: document counts, utilize price gun
  • Work overstock, weekly using Telxon enhancements
  • Execute the display and maintenance of greeting cards
  • Pay vendors following vendor pay out policy
  • Maintenance/organization of office and back room
  • Execute management bulletins/action sheets
  • Execute store maintenance: vacuum, face/dust, sweep (back room, store exterior), clean windows, trash removal, clean rest rooms

Preferred Qualifications
  • Previous retail experience

    Education
  • High school diploma or equivalent preferred

  • CVS/pharmacy - 10 months ago - save job - - block
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    About this company
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    CVS Health (NYSE: CVS) is a pharmacy innovation company helping people on their path to better health. Through our 7,700 retail pharmacies,...