Single Family Housing Specialist-Quality Assurance Division (QAD)
Department Of Housing And Urban Development - Santa Ana, CA

This job posting is no longer available on

Join the Department of Housing and Urban Development (HUD) Team, if you are looking for a challenging career opportunity and want to be an impact player helping individuals achieve the American Dream! HUD is an integral partner in revitalizing and improving communities across America.

HUD offers a broad array of benefits and program activities to develop your career, such as: professional development opportunities; work assignments that may consist of projects related to different housing program; advanced technology; networking opportunities; and recognition and award for creativity, exceptional performance, and teamwork.

Our mission is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD is working to strengthen the housing market to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; build inclusive and sustainable communities free from discrimination; and transform the way HUD does business. For more information about HUD's mission, activities, and careers, please visit our website at: .

You may apply to this position if you work for HUD and you are a Status Candidate.

Relocation expenses will not be paid.

One or more selections may be made using this vacancy announcement.

IF ONE OR MORE DUTY LOCATIONS, USE THE FOLLWING: The salary shown in the salary range includes the locality adjustment for the "Rest of the United States (RUS)". The geographic area for which you are interested may have a higher locality rate than reflected on this announcement. The following link displays the locality pay tables by geographic area:


You must be a U.S. Citizen to apply for this position.

You must successfully pass and maintain a background investigation.

Selective Service Registration if you are a male born after 12/31/1959.

This vacancy announcement is for HUD employees only.

As a Single Family Housing Specialist the incumbent will:
  • Plan and organize work, communicate effectively orally and in writing;
  • Process and execute strategic program plans;
  • Apply policy and procedural instructions, including provision of FHA Handbooks, manuals and operations methods and procedures within the branch to conform to departmental requirements and local real estate and lending laws and practices;
  • Participate in conferences or training of mortgage lending and real estate industry personnel, as well as state entities, non-profit organizations, counseling agencies, and various real estate organizations;
  • Assist senior specialists in representing the field office and FHA in industry and public meetings concerning all matters relating to the Single Family Housing programs;
  • Work with mortgage lenders to ensure compliance with Single Family Housing programs to mitigate risk;

GS-7: You qualify for this position if you possess one year of specialized experience at the GS-5 grade level. For this position specialized experience is defined as:

Specialized experience includes work where you analyzed problems to identify significant factors, gather pertinent data, and recognize solutions; planed and organized work; and communicated effectively orally and in writing; Processed and executed strategic program plans; Applied policy and procedural instructions, including provision of FHA handbooks, manuals and operations methods and procedures within the branch to conform to departmental requirements and local real estate laws and practices; Participated in conferences or training of developers, appraisers, inspectors, architects, underwriters, mortgagee personnel, state entities, non-profit organizations, counseling agencies, and various real estate organizations; Assisted senior specialists in representing the field office and FHA in industry and public meetings concerning all matters relating to the single family housing programs; Worked with local real estate and mortgage lenders to generate participation and cooperation in the management and sale of properties; Reviewed requests from mortgagors for acceptance of assignment of insured mortgages in default.

Additional information on qualification requirements is outlined in the OPM Qualifications Standard Handbook of General Schedule Positions. It is available for your review on OPM's website at .

Candidates must meet all qualification requirements within 30 days of the closing date of this announcement. Candidates in competitive service positions must have served at least 52 weeks at the next lower level to meet time-in-grade requirements.

Human Resources will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your knowledge, skills, and abilities (KSAs) will be rated between 70 and 100 based on your responses to the online assessment questionnaire. If you are eligible for placement under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) eligibility, you must earn a score of 85 or higher to be considered qualified. The KSAs for this position are:

1. Knowledge and/or experience in performing lender monitoring and reviews.

2. Ability to communicate effectively with other staff, managers and clients to include negotiating complex/controversial issues, achieve resolution and remedies.

3. Knowledge of FHA Regulations, Handbooks, mortgagee letters pertaining to FHA mortgage loan origination, servicing and operational activities.

4. Experience and skill in applying analytical and evaluation methods.

5. Provide training and presentations and has effective public speaking skills.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found at: .

HUD offers competitive starting salaries and an attractive benefits package, including: health insurance, Thrift Savings Plan (similar to a 401(k)), Flexible spending Account, retirement plan, life and long-term care insurance, Employee Assistance Program, personal leave days and paid Federal holidays. Other benefits may include: flexible work schedules, telework, tuition reimbursement, transportation subsidies, health and wellness programs, and fitness centers. HUD is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to . If you are a current Federal employee, Federal benefits elections will continue under internal merit staffing or transfer.

Background Investigation: To ensure the accomplishment of our mission, HUD requires every employee to be reliable and trustworthy. To meet these standards, selected applicants must successfully complete and maintain a background investigation. Failure to meet these requirements will be grounds for termination.

Travel: Occasional travel may be required.

Promotion Potential: There is no obligation to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and supervisory approval.

Probationary Period: All employees new to the Federal government must serve a one year probationary period during the first year of his/her initial permanent Federal appointment to determine fitness for continued employment. Current and former Federal employees may also be required to serve or complete a probationary period.

Fair Labor Standards Act (FLSA): Non-Exempt

Bargaining Unit Position: Yes

Selective Service Registration: All male applicants born after December 31, 1959 must be registered with the selective service system. Please visit for more information.

Time After Competitive Appointment: Applicants applying under Merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement in order to be considered. (Regulation 5 CFR 330.501).

HUD employees are prohibited from owning Fannie Mae and Freddie Mac securities and from owning or acquiring property subsidized by Section 8 tenancies. HUD employees are also prohibited from the active participation in a business dealing with or related to real estate. This includes the sale and management of real estate. These interests are prohibited under the HUD Supplemental Standards of Conduct regulation at 5 CFR 7501. Certain HUD employees are required to file a financial disclosure report.

HUD provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Representative listed on the vacancy announcement. The decisions on granting reasonable accommodation will be on a case-by-case basis. The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.