Site Monitor
Wolfram, Makers of Mathematica and Wolfram|Alpha - Champaign, IL

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2nd or 3rd Shift

Wolfram Research is seeking smart, dependable, proactive candidates to work in our 24/7 operations center. Candidates will work on a range of complex issues, including monitoring and safeguarding the availability of our internal and customer-facing services while responding to issues as they arise. In addition, candidates will assist with maintaining department metrics related to system performance.

Requirements include outstanding written and verbal communication skills, the ability to follow explicit technical instructions, keen judgment, and the ability to make sound decisions. A bachelor's degree and strong understanding of a wide variety of personal computing equipment and software are necessary. Excellent attendance and punctuality is expected. Overtime or shift rotation may be required.
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