This position is responsible for all social service and financial program areas in a large office with varied and complex programs and are responsible for supervising managers that supervise other first-line managers. Leads and manages the Social Services Department to ensure program compliance for a wide variety and diverse mandated and non-mandated federal, state, and local programs; establishes procedures, policies and standards; monitors program operations and evaluates effectiveness and results of these programs;
plans and oversees complicated accounting systems and department budget and makes financial decisions to achieve policy and program goals; monitors expenditures; makes policy decisions based on internal and external considerations; authorizes, coordinates and directs multiple service, benefit, financial, and administrative divisions;
manages and coordinates workflow of deputy director and/or assistant directors that supervise multiple division managers;
evaluates effectiveness of established strategies, procedures and policies; plans and develops departmental procedures in response to: disaster preparedness; the need to have memorandums of agreements with community partners; the need to provide mass care to citizens impacted by building and housing code enforcement; the need to provide housing and other treatment services to the homeless community; the need to deploy staff to police precincts to cover human service needs after normal business hours; the need to collaborate regionally to ensure citizens participate in self-help projects such as the Earned Income Tax Credit; the need to enroll children in health insurance; and the need to provide services to families and children in the most efficient and effective way; designs services, defines objectives and strategies, implements, monitors and evaluates mandated and discretionary social service programs; develops and maintains relationships with external organizations to facilitate program goals; serves as liaison with external organizations, such as boards and committees, professional and service associations, and legal counsel; interviews, hires, and reassigns staff as needed; provides organizational leadership in system design, personnel management, and budget formulation; and negotiates contracts to support program and policy objectives.
Comprehensive knowledge of: management practices and principles of supervision; program planning, personnel and fiscal management and program funding sources; organization and structure of local, State and Federal government, and volunteer agencies, particularly regarding human services; and research methods and statistical analysis; the current social, economic, and health issues relating to clients in jurisdiction; Social Security Act; laws and regulations on administration of welfare services; social services offered in the county or city; available public and private resources and services for the needy; social work case load management; the methods and techniques of counseling with clients; business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources; principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems; literature, trends and developments in the field of human services administration; and basic principles of community organization and supervision. Skill in operating office equipment including the personal computer and related equipment. Demonstrated ability to: work effectively with others; communicate effectively both orally and in writing with diverse group of persons; conduct research; plan and direct social services programs of varied natures; interpret and implement policies and regulations and enforce local, state, federal laws, ordinances, rules and regulations; manage a complex human services agency with significant management demands having multiple service, benefit, financial and administrative programs and large and diverse staff; mobilize community support and generate community awareness of programs offered in the county; establish and implement effective management and administrative programs and procedures; represent the agency before the Boards or Councils; provide reasoning and application of logical thinking for problem solving; provide leadership in system designs, personnel management, and budget formulation; negotiate contracts to support program and policy objectives.
Master's degree in human services field, a behavioral science, counseling, business or public administration or related field supplemented with significant management experience in a social work, community or other human services organization OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
This position may require an assignment to a disaster shelter and may be called to perform duties as required to provide for the safety and care of the citizens of the community during emergencies and/or disasters. May require working beyond the normal work schedule as needed. Valid Commonwealth of Virginia Driver's License and ability to travel as needed. State and National Criminal Records Check; Child Protective Services Central Registry Release of Information Check and Drug Screen.
Virginia Jobs - 20 months ago