This position ensures the experience of care for the patient and family is exceptional. This position is accountable for multiple performance and utilization risk components, such as: (1) psychosocial assessment and clinical intervention for all patients who present with complex care needs (2) short-term therapeutic intervention, crisis management, and resource development that improves patient flow and throughput across the continuum and supports clinical cost reduction (3) coordination of care across the continuum that is collaborative with physicians, care managers, and other interdisciplinary members of the team in supporting treatment planning (4) assesses for barriers (social, financial, environmental) with potential to impact the ability to reduce unplanned procedures/visits/admissions as well as overall LOS (5) engages the patient/family, physician and team in the transition plan of care to achieve better alignment with treatment goals, department priorities, and system quality initiatives (6)other related duties as assigned for patients across the continuum of care within the respective health care setting. Must diligently communicate and collaborate with all members of the health care team to facilitate the episode of care so the patient receives services in a safe and timely manner, and the patient and family are provided all necessary resources and education. Displays a high level of professionalism at all times and engages leadership in problem solving as necessary. QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES
- Requires Master's Degree in Social Work.
- Requires strong clinical assessment; planning; and goal development skills.
- Requires the ability to communicate and resolve conflict with physicians, other health care team members, community agencies, clients and families with diverse opinions, values and religious/cultural ideas.
- Requires knowledge of community resources and entitlement programs.
- Requires knowledge of state and county adult and child protective legal mandates.
- Requires knowledge of the principles of growth and development over the life span.
- Requires strong communication skills in giving and receiving information; providing counseling; and developing positive helping relationships with patients and families; physicians; and other members of the health team.
- Requires strong counseling skills to help patients and families understand; accept; and follow medical recommendations.
- Requires knowledge of the impact of the disease process and of human behavior to provide psychosocial assessments; short-term therapeutic counseling; and crisis intervention to patients; families; and staff.
- Requires Permanent LSW licensure.
- LCSW licensure preferred.
- Requires relevant health care, mental health or community-based experience.
Ball Memorial Hospital - 17 months ago