A Social Worker I represents the entry level employees working under close supervision while being trained in program areas such as Adult Portective Services, Child Protective Services, Foster Care/Adoption, Child Care and Employment Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action.
A Social Worker II represents the full performance level. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care/Adoptions and Employment Services. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.
General work tasks include, but are not limited to:
Interprets laws, policies and regulations as applied to specific area of responsibility. Monitors, coordinates and administers specific programs as assigned. Coordinates services within specific area of responsibility. Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests, and support systems. Informs clients of related service programs rules/regulations, and right to participate. Presents cases to determine appropriate services and writes/implements service plans. Provides case management services to monitor compliance; manages program waiting lists. Tracks expenditures, prepares/submits budget estimates and ensures payment for services. Completes necessary federal, state and local planning and reporting requirements.
Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers. Conducts overall monitoring of programs in specific area of responsibility. Serves as resource to clients and the community in area of expertise. Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
This position reports to the Social Work Supervisor.
Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
Working knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; and social, economic, and health problems. Skill in operating a motor vehicle and personal computer with associated software.
Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; coordinate with other agencies; meet deadlines and update records according to respective program policies; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.
Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Prefer experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Prefer work experience in human services or completion of an internship in human services.
Must possess a Virginia Driver's License (or ability to obtain). Must have driving record that meets agency standard.
All applicants are subject to a DMV/driving record check, pre-employment drug screen, and CPS and Criminal History Search.
The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.
Must be willing to work in community emergency shelter in the event of a natural disaster or emergency.