Spa Massage Therapist Full\Part Time Walt Disney World
Walt Disney Parks & Resorts Careers - Lake Buena Vista, FL

This job posting is no longer available on Disney.

This posting includes both Full-Time and Part-Time opportunities. During the application, you may indicate your desired work status preference. The Spa Massage Therapist is responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and relaxation reasons, administering body conditioning treatments by applying various approved spa products to the guest's body. You must be at least 18 years of age to be considered for this position.

  • Provide consistent professional massage treatments in accordance with spa protocols and accepted certification practices
  • Ability to properly apply approved spa products to the guests body
  • Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles
  • Properly care for equipment and us proper amounts of products to be cost effective
  • Possess complete knowledge of all services and products while educating and training guests.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Perform prep work and properly clean and restock room as required
  • Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
  • Handle guests' questions and concerns professionally and courteously
  • Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
  • Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
  • Must be able to perform all massage treatments offered by Resort spa
  • Follow procedures and all steps when performing spa services
  • Must follow all draping procedures
  • Must keep conversation professional at all times with guest
  • Maintain a positive team attitude and professional conversations
  • Follow all procedures for recommending home care to each guest
  • Maintain positive professional team attitude with peers and management

  • Basic Qualifications
  • Full-Time positions require full availability for any shift, any day of the week, including nights, weekends, and holidays
  • Part-Time positions require full availability for any shift, a minimum of three (3) days per week
  • Licensed Massage Therapist with State of Florida
  • Constantly standing while giving treatments
  • Constantly lifting up to 10 lbs., occasionally up to 25 lbs (adjusting massage tables)
  • Frequently bending/twisting at the waist, occasionally bending/twisting of the head or neck, occasionally kneeling (adjusting massage tables)
  • Constant use of hands, using repetitive wrist motion
  • Must be able to operate all massage equipment, including tables and warm stone units
  • Indoor work location with possibility of outdoor (poolside) work, possible in-room massage offerings at request of guest
  • Must have enthusiasm and possess excellent guest service skills
  • Excellent communication and listening skills
  • Enjoy working with people and possess a friendly and outgoing personality
  • Previous experience in a spa or hotel environment preferred
  • Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
  • Ability to confidently utilize service recovery methods
  • Proactive in anticipating guest needs
  • Knowledgeable about the Walt Disney World Resort and surrounding area
  • Attend team meetings, product training, and WDW training
  • Must complete an interview and practical assessment to be considered for this role

  • Preferred Qualifications
  • Basic computer knowledge
  • Other current and valid licenses with the state of Florida preferred, including cosmetology, nail technician, and esthetician

  • Additional Information
    Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

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    External candidates may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.


    Disney - 16 months ago - save job - block