Responsible for directing the rehabilitation operations of a facility or achieving goals established through special projects. The Special Projects - Rehabilitation Service Manager will achieve clinical objectives, employee relations, customer service, and financial objectives through strong leadership and effective management of staff and customers. The Special Projects - Rehabilitation Service Manager is accountable for building the existing practice while supporting the sales strategic for assigned facilities’ market plan.
- A minimum of five (5) years experience preferred as a therapist in the discipline with a minimum of three (3) years experience preferred as managing rehab department operations, preferably one (1) year working for this company.
- Maintains active therapy license(s) in the states in which Signature HealthCARE operates.
- Must possess strong management abilities including planning, organizing, motivating and leading.
- Demonstrates intermediate to advanced skills in Microsoft Word, Outlook and internet navigation.
- Demonstrates knowledge or ability to learn RSM job duties, systems, and data point management.
- Possesses leadership and team building abilities.
- Highest level of professionalism with the ability to maintain confidentiality.
- Effective verbal and written English communications skills.
- Good communication skills including ability to handle complaints, objections and resolve conflicts.
- Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
- Customer service oriented with the ability to work well under pressure.
- Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
- Strong analytical and problem solving skills.
- Ability to work with minimal supervision, take initiative and make independent decisions.
- High degree of teamwork and flexibility are essential.
- Ability to deal with new tasks without the benefit of written procedures.
- Approachable, flexible and adaptable to change
- Ability to make decisions and have the willingness to work with the realization that errors may be of serious consequence.
- Follows directions, retains learned information, cooperates and functions as part of a team, as well as be an effective team leader.
- Working knowledge of mathematics and statistical data.
- General working knowledge of all professions in rehabilitation services (including regulators, payor and professional association recommended scope of practice) in order to direct programming in those areas.
- Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.
- Based on scope of practice, the therapist must be a Physical therapist (PT), Occupational therapist (OTR), or Speech-language pathologist (SLP), as follows:
Physical Therapist :
Graduate of an accredited program of physical therapy, culminating in a minimum of a bachelor-of-science degree.
Valid physical therapy license in the state(s) where services are rendered.
Occupational Therapist :
Graduate of an accredited program of occupational therapy, culminating in a minimum of a bachelor-of-science degree.
Current certificate with the National Board for Certification in Occupational Therapy or eligible for certificate as required by state guidelines.
Valid occupational therapy license in the state(s) where services are rendered.
Speech-Language Pathologist :
Graduate of an accredited program of speech, hearing science and language development, culminating in a minimum of a master’s degree.
Valid state license or equivalent, in speech-language pathology services at the clinical level in the state(s) where services are performed.
Clinical Competence Certification by the American Speech-Language-Hearing Association.
American Physical Therapy Association - 20 months ago