This role would have primary responsibility for providing world class phone and email support to territory and district staff members on escalated help desk issues related to store systems. The position has "on-call" responsibility (phone and email) that includes days, evenings, weekends and holiday coverage to fully support our field partners. In addition - the role is responsible for monitoring store system outage reports, issuing and updating store system alerts, monitoring and ensuring ...
From Best Buy - 11 days ago
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