The Specialty Retail Sales Associate is responsible for ensuring that guests receive an exceptional level of service within Centerplate's retail merchandise outlets by assisting with merchandise-related needs within designated retail sales outlets throughout the stadium. Assigned work areas may include permanent stands or mobile stands or kiosks, typically within a sporting venue, as well as in-venue retail stores and/or stand alone retail stores.
This individual will support Centerplate's goal to be #1 in Event Hospitality through the performance of a variety of activities geared toward the generation of retail sales, creating a consistently positive service experience, and creating an energized and positive work environment.
Assist guests with purchases
Great customer service
Cash handling procedures
Maintaining retail locations visually appealing and organized
Restocking the sales floor
Shutting down and performing the store closing duties
Opening up and performing the store opening duties
High school diploma or equivalent.
1-2 years experience in a retail sales environment preferred.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
Ability to work well independently.
Ability to work well in a high stress, fast paced environment.
Ability to perform mathematical calculations, to include addition, subtraction, multiplication and division.
Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.
Technology aptitude for working with POS and digital register.
Strong skills for persuasive sales, with keen ability to connect easily with customers.
Scheduling flexibility to meet operational needs. Hours may be extended or irregular to include nights, weekends and holidays.
Other requirements include but are not limited to:
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 30 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours are often extended or irregular to include nights, weekends and holidays.
Centerplate is an Equal Opportunity Employer.