Specialty Systems Technician - Boise, ID
Faith Technologies, Inc. - Appleton, WI

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Specialty Systems Technician-Level 1

Department: Field

Job Status: Full Time

FLSA Status: Non-Exempt

Reports To: Project Manager

Positions Supervised: May supervise other Faith employees if engaging in a supervisory function on a project.

Amount of Travel Required: 60-75%

Work Schedule: Between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays.

This position is responsible for Specialty Systems installations, troubleshooting, and maintenance within the commercial, industrial, and residential settings.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.

Performs all the job duties of Specialty Systems Apprentice-Level 4

Travels to customer premises to install, troubleshoot, and maintain specialty systems (to include, but is not limited to, copper/fiber structured cabling, outside plant, CATV, CCTV, WLAN, fire alarm, access control, security, audio, etc.)

Supervise the installation of specialty systems (crews of 2-5 individuals) effectively while meeting or beating estimated job costs

Reads and understands Accubid Estimates as apart of the installation and layout of the project

Breaks down the overall job into daily and weekly goals based on hours stated in the estimate

Motivates crew to consistently meet or beat the goals

Orders and tracks materials, performs cost projections, and develops as-built documentation

Provides technical assistance to other field employees as needed

Performs site surveys

Creates bill of materials and field labor estimates for change orders

Conducts face-to-face performance evaluations with other field employees

Implements usage of Faith Performance Advantage Program, where applicable

Participates in toolbox talks, safety audits, and related safety functions

Immediately identifies, corrects, and/or reports any unsafe acts, conditions, or incidents in a timely manner

Analyzes upcoming tasks and anticipates equipment, procedures, and training needed to complete work in a safe manner

Enforces a safe jobsite and maintains compliance with company safety, OSHA, and customer-specific safety standards

Keeps technical aptitude current

Performs other related duties as required and assigned


Accountability - Ability to accept responsibility and account for his/her actions.

Accuracy - Ability to perform work accurately and thoroughly.

Autonomy - Ability to work independently with minimal supervision.

Coaching/Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

Communication - Ability to communicate effectively using various mediums.

Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

Diversity Oriented - Commitment to understanding and valuing differences among people.

Enthusiastic - Ability to bring energy to the performance or task.

Ethical - Ability to demonstrate/conduct conforming to a set of values and accepted standards.

Goal-Oriented - Ability to focus on a goal and obtain a pre-determined result.

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Interpersonal - Maintains a positive work atmosphere through effective interactions and communications with clients, co-workers, customers, and management.

Mechanical Ability - Ability to understand how things work.

Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Project Management - Ability to organize and direct a project to completion

Reliability - The trait of being dependable and trustworthy.

Resource Management - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

Safety Awareness - Ability to identify and correct conditions that effect employee safety.

Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.

Team Builder - Ability to convince a group of people to work toward a goal.

Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.


A High School Diploma or GED; and

Completion of Electronic Systems Technician (EST) Apprenticeship Program (if applicable); OR

Any appropriate combination of education and experience as approved by management.


Must be proficient in the use of a PC and Accubid, Microsoft Excel, Outlook, and Word


Current BICSI Technician OR Completion of Faith’s Technician Competency Exam (TCE)

Certifications (internal and external) must be maintained to be eligible for merit increases.

PM and Director of Specialty Systems must approve taking the TCE exam in place of the BICSI certification


Current First Aid/CPR and OSHA 10-Hour





C (Constantly)

10 lbs or less

C (Constantly)


C (Constantly)

11-20 lbs

F (Frequently)


O (Occasionally)

21-50 lbs

O (Occasionally)


C (Constantly)

51-100 lbs

N (Not Applicable)

Reach Outward

F (Frequently)

Over 100 lbs

N (Not Applicable)

Reach Above Shoulder

C (Constantly)



C (Constantly)

12 lbs or less

C (Constantly)


C (Constantly)

13-25 lbs

F (Frequently)

Squat or Kneel

C (Constantly)

26-40 lbs

O (Occasionally)


C (Constantly)

41-100 lbs

N (Not Applicable)


Vision (Color)


Ability to work at elevated heights

Ability to wear Personal Protective Equipment (PPE): Safety Glasses, Hard Hat, Safety Shoes, Gloves, Harness, Respirators


Work is performed primarily in indoor and outdoor settings with regular exposure to cold, heat, direct sunlight, dirt, hazardous electrical/specialty systems equipment and wiring, and underground and elevated heights. Duties also include, stooping, stretching, digging, trenching, excavating, and moving and installing heavy electrical and specialty systems equipment.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Faith Technologies is an equal opportunity employer. We encourage the hiring and promotion of women and minorities.

Required Skills

Required Experience

About this company
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Faith Technologies, Inc. is an employee-owned, full-service electrical, engineering, and technology systems contractor operating in Georgia,...