Accenture BPO Services
Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Our BPO resources can expect to:
Incorporate skills which support the client
Receive ongoing training to build and extend professional, technical and management skills in all areas
Enjoy our comprehensive and generous benefits package
handles customer-focused delivery and client management responsibilities. The Spend Manager also delivers a client engagement on time and within budget and is focused on the rapid transformation of client organizations into world-class managers of spend through innovative, high quality, global spend management solutions that create sustainable bottom line results.
Assists with delivery of customer engagements per statement of work, on time and within budget
Manages expectations from one or more customers in alignment with the SOW/contract language
Contributes to overall client satisfaction through delivery of multiple and complex spend management initiatives and prompt resolution of customer issues
Acquires knowledge of sourcing software and solutions as required by customer engagements
Provides support to the sales process with the existing customer
Creates and delivers effective presentations and other forms of written and verbal communication to different levels within customer organization
Ability to travel up to or more than 80% of the time
Minimum 3 years procurement, spend and/or buying experience in IT
Minimum 5 years experience in a professional services firm or industry
Bachelor's degree or four additional years of work experience
Previous consulting experience
Industry and/or commodity experience
Professional Skill Requirements:
Proven ability to work independently and as a team member
Good written, oral and interpersonal skills
Good organizational, multi-tasking and time management skills
Project management experience
Ability to apply analytical and problem solving skills to a customer challenge
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).**
Accenture is an Equal Opportunity Employer.
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