Sponsorship Developer – (10 hrs/week)
Church World Service - Lancaster, PA

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Primary Purpose:
The Sponsorship Developer develops, coordinates, and maintains congregational and community support for refugees, asylums, and entrants resettling through IRP/Lancaster. This position seeks to establish a pool of co-sponsoring congregations and volunteers interested in working with newly arriving refugees, asylums, and entrants. The position also coordinates the Lancaster County Refugee Coalition.

Essential Duties:
Establishes and maintains positive working relationships and partnerships with local churches, other religious organizations, corporations, schools, colleges and universities, and civic and service organizations to broaden the base of co-sponsor/volunteer recruitment and heighten IRP/Lancaster’s visibility in the community.

Works with denominations and local churches to encourage refugee co-sponsorship. Provides educational materials and interpretative information that church leaders in developing co-sponsorship programs and raising awareness about refugee concerns.

Develops and manages a program for co-sponsors and volunteers that incorporates policies and procedures complying with organizational standards.

Recruits and trains an appropriate and sufficient number of co-sponsors and volunteers to assist in meeting the needs of newly arriving clients.

Develops standardized management systems to assure the overall coordination of the co-sponsorship and volunteer program. Develops and periodically updates training manuals and provides relevant training materials to co-sponsors and volunteers as needed relative to their assignments.

Ensures that all co-sponsors and volunteers are oriented to the organization’s mission, general policies, and procedures.

Develops and maintains an information database to track co-sponsor and volunteer contributions, including contact information, hours of service, cash and in-kind donations, and other data as required.

Assists co-sponsors and volunteers in their efforts to improve their ability to help refugees and immigrants attain self-sufficiency. Assesses the ability of co-sponsors and volunteers to assist in resettlement activities.

Keeps informed about refugee and immigrant issues, using current information to educate churches and the broader community about refugees and immigrants.

Assesses anchor relatives’ ability to assist family members and determines need for linkages with co-sponsors and/or volunteers to meet needs.

Relates to national level representative of Church World Service denominations to increase involvement of local churches and provide information on assistance provided by local churches.

Maintains records of all contacts and results of contacts in pre-arrival case notes, files appropriate reports including the Quarterly Congregational Assistance Form, and follows established office procedures for documenting services and protecting confidential information.

Participates in orientation for co-sponsors and newly arrived refugees. Meets with co-sponsors and new arrivals as needed.

Advocates on behalf of co-sponsors, refugees, and refugee-serving voluntary agencies.

Represents the program at meetings and speaking engagements relevant to the responsibilities of the position.

Undertakes other duties as assigned.

Works varied hours, including night and weekend work (at least one Sunday each month).

B.A. or 2 years experience in refugee resettlement or related field.

Previous work experience in a faith-based non-profit setting and knowledge of immigration and refugee issues, Church World Service denominations, and volunteer management practices is essential for this position. Demonstrated ability to work independently with a high level of comfort and skill interacting with partner organizations and coordinating people and resources. Ability to work in a multicultural environment required.

Communications: Listen carefully to assure clear understanding of instructions and requests. Communicate a positive, professional image of CWS, demonstrating respect, empathy and integrity. Ask appropriate questions in seeking explanations needed to perform job. Support “transparency of information” by sharing information and ideas with others to support effective performance. Understand staff roles and procedures and prepare standard reports to track job progress or activities. Recognize the particular needs of partners and use established channels to respond to those needs. Understand and is able to use appropriate technology to communicate with others inside and outside CWS. Respect and maintain confidentiality of sensitive information within parameters defined by supervisor and/or CWS policy.

Constituent Relationships: Understand who stakeholders are and be responsive to their needs. Facilitate interactions and serve as a resource in relations with stakeholders. Recognize and be sensitive to issues of concern to stakeholders. Recognize and be sensitive to cultural, ethnic and religious issues.

Job Knowledge: Understand the mission and values of CWS and faith-based organizations and how they apply to their work and relationships with others. Understand the work performed and how it supports CWS in achieving its goals. Understand how to work multi-culturally with sensitivity and integrity. Able to use and willing to expand learning of applications or technology to perform job duties. Applies a depth of knowledge within area of responsibility to implement assigned activities. Interpret CWS’s policies and procedures for staff and stakeholders, keeping the “human” side in sight.

Leadership: Take responsibility for performance of own job duties. Model behaviors that are consonant with CWS’s mission and values in work activities and relationships. Demonstrate sound judgment in performing all duties. Recognize and use individual strengths to enhance work performance. Recognize areas of weakness and seek assistance to improve performance. Take initiative within area of responsibility. Respect the skills, needs and schedules of others in performing assigned duties and responding to others. Contribute ideas for implementing CWS’s vision and strategic plan.

Problem Solving: Identify problems in procedures that affect program work and recommend changes in systems or procedures to address them, and then implement approved changes. Know whom to consult for assistance in solving non-routine problems. Exercise creativity in resolving problems and trying new ways of doing things. Know how and when to apply technical solutions to problems. Share results of problem solving experiences with others. Remain flexible in responding to organizational priorities.

Program Planning and Management: Anticipate work flow and take proactive steps to balance work priorities. Gather, analyze and make use of information and resources necessary to complete work. Set and communicate deadlines and priorities. Successfully balance multiple activities, in support of program or departmental goals. Manage contacts with internal and external stakeholders to ensure flow of information and coordination of efforts. Verify the accuracy and quality of own work and the work of others.

Resource Building and Stewardship: Recognize resource building potential in all interactions and be responsive and professional in providing information. Use financial and material resources provided by CWS to their best advantage, including business equipment and supplies. Demonstrate concern for natural resources in carrying out work activities. Make the most of own time and resources to maximize stewardship to CWS. Demonstrate respect for one another in relationships with staff, supervisors and managers.

Teamwork: Understand what a team is and what it does. Demonstrate a willingness to work on a team. Understand own role on the team and how it fits in to the overall results to be produced. Contribute skills, knowledge and ideas to team discussion and work. Accept accountability for assignments made within the team and for producing results on time. Keep team leader and members informed of work status. Demonstrate awareness of what other teams do and how their work affects own team. Recognize and respect the importance of work performed by colleagues. Understand organizational priorities and is willing to set aside own tasks to assist others to complete high priority tasks.

Other Skills:
Superior public speaking skills and strength in written communication. The successful candidate must be computer literate, with proficiency in MS Office (PowerPoint, Excel, and Word) and internet applications required.

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