Sr Business Analyst IT - At Home Services
Home Depot 17,156 reviews - Atlanta, GA

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Do you want to be part of a thrilling revolution influenced by technology? The Home Depot is a $70 billion business-focused environment where you can contribute in a variety of functional areas covering all aspects of the consumer value chain. We are currently managing leading software packages and technology platforms to deliver creative results to our business partners and customers. We need people who understand how best to apply technologies to solve problems and develop innovative solutions. If you are looking for an opportunity to see instant, progressive, and substantial business benefits from your technology talents and experience, it's the perfect time to join The Home Depot.

As an IT professional you have expert knowledge in one or more programming languages or databases. Because of your excellent understanding of the entire project life cycle, you have the ability to direct project teams in the gathering, design, and development of complex applications/programs. You get to work closely with and learn from the brightest minds to ensure proper system design. Your role ensures highest quality implementations from design through quality insurance to production. You anticipate hardware and software design needs to take pre-emptive action. Our IT professionals support multiple team members and other project leads in day-to-day activities related to project work.

The Senior Business Analyst is responsible for the creation and quality of all the artifacts/deliverables and post project support. During the requirements phase of the project, the Senior Analyst will coordinate and meet with the Business Sponsor and Stakeholders to ensure that the Business direction, high level scope and dependencies are identified and documented. The Senior Business Analyst is responsible for conducting interviews and requirement workshops to ensure that business detailed requirements are captured and documented. The Senior Business Analyst may be responsible for the translation of the Business Requirements into succinct clear Systems Requirements with defined ranges to be used by Development. Knowledge of sales, order entry, order processing, installation, scheduling, and payment processing will be helpful. A thorough understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements through the use of technology is critical. The Senior Business Analyst works closely with the Project Manager, and therefore, this position requires an in depth knowledge of project management and the lifecycle of a large scale project.

On- site and local perks:
Choose from a variety of benefit plans designed to meet your individual and family needs.
Take part in company Success Sharing - an incentive program based on sales performance.
Receive "Homer Awards" that lead to cash incentives for consistently demonstrating behaviors that reflect The Home Depot's values.
Work out at our on-site gym that offers classes and state- of- the- art equipment.
Eat at our on-site cafeteria that offers a plethora of options or enjoy discounts at neighborhood restaurants.
Pick up prescriptions on-site at the CVS pharmacy.
Bank On-site at our Credit Union.
Drop your child off at one of the largest corporate on-site daycare facilities.

Develop detail requirements including cost-benefit analysis for approved small to mid-sized projects and enhancements to existing projects.

Develop User Acceptance testing (UAT) and trace-ability matrix with the Business Client. Develop System Requirement Documents (SRD) and Systems External Specifications (SES) documents for the UAT and System test groups to assist with testing scenarios.

Interface with Business Stakeholders and IT Infrastructure teams to work through the start-up phase of the project including ensuring business requirements and business acceptance documents are accurately developed.

Assist with training and rollout plans for new systems or enhancements to existing systems.

Maintain a working knowledge of business unit processes, procedures and current applications.

Typically reports to Manager - Service Management

No direct responsibility for supervising others.

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Typically requires overnight travel less than 10% of the time.

Must be eighteen years of age or older.
Must pass the Drug Test.
Must successfully complete any required training or orientation courses.

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.


Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Bachelor Degree.

Preferably 3-5 years of related experience. Retail experience a plus.

Package software configuration experience.

Salesforce and SQL Server a plus.

Mobile applications a plus. Service Provider Mobility a plus.

TOA (Service Provider Scheduling) and MyInstall a plus.

Documentum or Thunderhead a plus.

Ability to identify and document business requirements.

Analytical and problem solving skills along with verbal, written and presentation skills.

Ability to influence business owners and senior management.

Ability to communicate to a wide variety of audiences, both business and technical.

Ability to understand existing business processes and assist with efforts to re-engineer processes.

Proficiency in basic project management.

About this company
17,156 reviews
About Home Depot When embarking on household projects, many start their journey at The Home Depot. As the world's largest home...