Responsible for HP Technical Training, maintaining internal training infrastructure equipment servers networks software etc. Buy equipment approved by supervisor. Maintain IT infrastructure for Securematics. Train customers on HP network devices to help them optimize their investment in these technologies. Conduct training in both classroom and Web-format (Web-Ex). Develop customized sessions delivered at customers site (10% of time will be growing in future). Make technical recommendations to the customer. Manage customer relationship through contact with customer to follow up on questions or technical difficulties.
Education: Bachelor's degree desirable. HP Networking or Storage certifications. A minimum two years hands on experience IT infrastructure. Prior classroom training experience desirable.
Experience: Excellent IT technical skills. Excellent communications and people skills. Excellent technical and troubleshooting skills. Basic understanding of network security appliances.
Ingram Micro - 18 months ago
Ingram Micro Inc. is the world’s largest technology distributor and a leading technology sales, marketing and logistics company. As a...