Sr. Business Analyst - Business Intelligence
Chapters Health System, Inc. - Temple Terrace, FL

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As a compassionate non-profit organization since 1983, Chapters Health System is committed to enhancing the lives of those affected by advancing age or illness. Through our comprehensive system of healthcare choices, we deliver expert care and heartfelt support to guide the community during the aging and end-of-life journey. From hospice and palliative care for adults and children suffering with life-limiting illnesses to in-home and community-based services for frail but independent seniors, Chapters Health offers a wide range of support services along life’s ever-changing landscape.

Senior-level Business Analyst for BI position. Responsibilities include project management and design of complex MicroStrategy Reports and Dashboards, as well as, making recommendations on healthcare data comparisons to be used for benchmark purposes. Will work with IT as it relates to changes to Meta Data Layer Objects to support the reports/dashboards to be created, and assisting in the testing of ETL processes as needed to test data integrity. Also, responsible for assisting in the development and ongoing maintenance of a data governance model to ensure the accuracy of the underlying data warehouse elements.

Also, responsible for working with management to ensure reports are being developed that result in measurable outcomes, and/or assist in performing variance analysis, data manipulation and reporting of both clinical and financial information to both internal and external parties as needed.

BS/BA degree in Accounting/Finance/IT or related field.

3-5 years work experience in developing Business Intelligence Report/Dashboard solutions; experience with MicroStrategy system preferred.

3-5 years meeting with strategic users on workgroup sessions for the development of use case requirements and wireframe development.

Experience with healthcare planning and/or data (AHCA, Cost Report, Vital Statistics and/or Market Data) preferable.

Ability to work with a minimum level of supervision exercising a reasonable degree of discretion and independent judgment.

Analytical, organized and able to effectively multitask.

Administrative and development experience with Business Intelligence software reports/documents (i.e. dashboards) (minimum 3 years).

Advanced understanding of the following MicroStrategy modules: Desktop, Web, Report Distribution Services, Office, Mobile preferred.

Advanced Web/Desktop Dashboard/Report Design.

An understaning of Schema Design and Data Modeling concepts are preferable.

Advanced Metric Design.

Experience with freeform SQL is preferred.

Ability to interface with various staff and all levels of management.

Strong customer service skills.

Good communication and interpersonal skills.

Valid driver’s license and automobile insurance as per policy.

Ability to travel to off-site locations.

Job Specific Responsibilities:
Coordinate the development and preparation of various reports and statistics as requested by management or staff recommending appropriate benchmark data source based on the requirement.

Support package business intelligence and data warehousing systems (MicroStrategy, MicroSoft Analytical Services, SQL Server, TM1, etc.) as assigned, including assisting CIT with product upgrades and interfaces

Manage all related projects through full systems life cycle within planned deadlines. Use corporate development methodology as appropriate.

Log all system issues in tracking software.

Coordinate complete and accurate systems documentation as required, including assisting management in development and maintenance of policies and procedures relating to reporting/dashboarding systems.

Responsible for UAT testing design and implementation including proper documentation

Assist CIT in any necessary BI systems upgrades to minimize consulting costs to organization

Work with other team members to coordinate related functionality and interfaces.

Work with management to ensure the security levels granted in the BI systems represent appropriate access for staff and/or terminate access as indicated.

Responsible for overseeing/setup of Distribution Services for BI systems reports/dashboards via needed mediums (i.e. pdf, web, excel, mobile) based on required timeframes (daily, monthly, quarterly).

Perform in other duties as assigned by manager.

Pursues own professional development.

Other duties as assigned by the Site Director.

Chapters Health System - 2 years ago - save job