Sr. Business Analyst - Channel Solutions
Join a global team working to transform the IT solutions and business processes to run Intel's indirect sales channel. The Channel Solutions team is responsible for IT strategies and services to enable the scale and reach to influence the global marketplace and drive revenue for Intel across the many industry players that make up the indirect channel. The dynamic nature of the technology industry requires changes in how Intel runs its business and engages customers. Integrated IT services are critical to success and are currently undergoing dramatic redesign. The individual in this role will be responsible for leading global SMG and IT teams through a series of business process redesign decisions that will serve as the basis for IT Service transformation in areas like CRM, customer profiling, online/mobile customer experiences, sales transaction management, SaaS solutions, and loyalty management. This role will matrix report into SMG to drive process and business operations alignment; the individual in this role will work with a variety of others in key roles such as business process architects, technical architects, analysts, software developers, data analysts, and product managers to achieve overall program objectives.
Work with Business Analyst clients to clarify business requirements, map them to systems capabilities, and recommend technical solutions. Convert client requirements into technical terms for the development team, and advise clients on resource requirements, scope, budgets, and timing. Develop use cases, customer scenarios, and/or demos, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams.
The successful candidate will have the following credentials and demonstrated experience:
A degree in Management Information Systems, Computer Science or related degree and 7 years of applicable experience delivery IT services. An MBA is highly desired.
Demonstrated success leading matrixed teams to common results.
Demonstrated success work with global teams the span multiple organizations.
Experience with business process design and re-engineering, business analysis, project management. Certifications in project management (PMP, Agile) and process disciplines such as LEAN/Six Sigma are a big plus.
An understanding and experience with the software development life cycle is essential including past experience converting business requirements and writing user stories.
Demonstrated experience engaging and managing relationships and expectations with business teams.
Consulting experience desirable and beneficial to success in this role.
Experience with sales operations and an understanding of Channel sales is a big plus.
Jul 22, 2013
Oct 31, 2013
Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.
We will accept applications/resumes until 60 days after posting date or earlier at Intel's discretion
Intel - 8 months ago
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