The Senior Business Systems Analyst participates in the support and oversight of all systems and processes needed to meet the objectives of the PeopleSoft and other HR applications. Acts as the liaison between business units, application vendors and IT departments; knowledgeable with the functionality and trained in the implementation of systems. Participates in determining long term application strategy as well as vendor selection process for third party applications. Completes business cases in support of projects; responsibility for business process design and research efforts leading to documentation of such including business requirements, data flow diagrams, report specifications, enhancements, etc. Leads application projects across functional areas of HR and provides direction for project team members.
Serves as Application Specialist providing oversight and guidance to the SJHS Super Users as it relates to the development, build and testing of the HR applications
Provides hands-on support when needed to ensure the team meets implementation timelines
Manages application projects across multi-disciplinary functions of HR within allotted timeframes and budgets
Provides direction for developers as it relates to specific projects being managed
Contributes to decisions around strategic direction of HR applications and helps to determine scope and effort involved for proposed work
Manages vendor relationships and projects for third party applications as well as all interface requirements
Communicates areas of risk and present to the appropriate Executive Sponsor and System Administrator as appropriate
Participates in Business Process design sessions, acting as a documentation, co-facilitator, facilitator, or subject matter expert in sketch sessions
Identifies, defines and documents business requirements for system enhancements and new functionality serving as the primary resource for such
Leads the testing in the areas of functionality and reporting of new upgrades, enhancements or newly implemented functionality including test plan development, testing scripts, working with end-users as testers
Leads issue management involving the use of PeopleSoft including issue documentation, issue tracking and issue resolution
Responsible for managing new requests for system enhancements. This includes identifying, documenting, testing, training and implementing the enhancement or interface
Makes recommendations for product enhancements
Participates and delivers end-user training, serves as a Liaison with the departments to ensure that the Super Users for all facilities are prepared for and executing on the subsequent end-user training
Develops the formal training program and associated training materials to lead the training efforts
Primary point of contact for report writing and query training. The report writer’s role is to examine and evaluate reporting requirements for various business units across the organization. This individual will use proven knowledge of specialized reporting tools to develop reporting structures as required.
Generates and compiles reports proactively based on his or her findings, complete with recommended improvements to – or new requirements for – business processes, operational procedures, and their corresponding reporting structures
Troubleshoots system problems as it pertains to end user application and report areas
Serves as a backup and support to system operators and administrators in the loading of data and in maintaining the system. e.g. benefits administration, mass updates, etc.
Serves as a backup and support to RM leadership in the areas of relationship management including governance, status reporting, and communications
Manages business unit expectations of the application
Knowledge / Skills / Abilities:
Excellent knowledge of PeopleSoft and the various modules within the application such as HR, Payroll, Benefits, training and self service
Solid project management experience and strategic planning skills
Ability to analyze, understand and flow chart business and system processes
Excellent oral communication, presentation, and facilitation skills
Good writing and documentation skills including the presentation of complex subjects in a clear and precise manner
Ability to work across and manage multiple projects across multiple applications
Ability to work across multiple functional areas and with many diverse user communities
Previous exposure to project-related activities through active participation in system-related projects
Leadership abilities to include conducting meetings, presentations to Senior Leadership, training sessions, etc.
Ability to travel to the various Ministries in support of the PeopleSoft application
Additional Requirements (optional):
Knowledge of Time and Attendance, Staff Scheduling, Productivity and/or other HR applications. Experience providing PeopleSoft Payroll production support, including but not limited to: user support, tax updates, mass updates, and testing.
Minimum Position Qualifications:
Bachelors degree in Business or Computer Science related field or equivalent work experience
Seven to ten years experience in HRIS applications. Five plus years experience with business operations or systems development, or the equivalent combination of education and experience. Seven plus years experience with PeopleSoft HCM applications.
Preferred Position Qualifications:
Thorough knowledge of PeopleSoft applications required
Microsoft Office proficiency (primarily Access, Word, PowerPoint and Excel) and MS Visio
Some working with end-users in patient care settings may be required.
St. Joseph Health (SJH) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico.
SJH provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics, and physician organizations. SJH maintains a 'continuum of care,' matched to the diverse needs of the urban centers, smaller cities and rural communities in three states. For the third year in a row in 2009, the Gallup Organization awarded St. Joseph Health its highest honor - the Great Workplace Award. SJH provides exceptional benefits, opportunities for advancement and relocation within the system.
St. Joseph Health is comprised of four core values: Service, Excellence, Dignity, and Justice are the guiding principles of all we do.
Excellent compensation program and benefits provided. SJH is an EEO/AA Employer.
1515 E. Orangewood
St. Joseph Health - 17 months ago