Sr. Manager Global Network Services
KLA-Tencor - Milpitas, CA
Full-time, Internship

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Company Overview

KLA-Tencor Corporation, a leading provider of process control and yield management solutions, partners with customers around the world to develop state-of-the-art inspection and metrology technologies. These technologies serve the semiconductor, data storage, LED, and other related nanoelectronics industries. With a portfolio of industry-standard products and a team of world-class engineers and scientists, the company has created superior solutions for its customers for more than 35 years. Headquartered in Milpitas, Calif., KLA-Tencor has dedicated customer operations and service centers around the world. Additional information may be found at .

Business Unit

Corporate IT

  • Establish vision, develop strategy and roadmaps for the Global Network landscape in alignment with business priorities.
  • Manage and mentor Network team across multiple timezones.
  • Create and maintain catalog of services.
  • Manage Global Network and IT Security operations support from Managed Service Provider per agreed upon SLA's.
  • Partner with strategic vendors to achieve business outcome.
  • Execute Global Network Projects to agreed upon plan.
  • Partner with Architecture, Business Relationship Managers and Infrastructure Service Owners to influence the future IT landscape.
  • Report Service utilization, adoption and trends on a quarterly basis and implement corrective actions.

Preferred Qualifications

Mandatory Skills
  • Strong leadership (technical and managerial), interpersonal and customer relationship skills
  • Strong written and verbal English communication and presentation skills.
  • Strong Global network architecture experience
  • Solid track record of managing large international network projects.
  • Serve as focal point and maintain day to day responsibility for ownership and resolution of service escalations.
  • Strong experience with Cisco, Riverbed and Juniper technologies.
  • Expert level problem solving techniques and methodologies.
  • Provide strong leadership to resolve complex incidents.
  • Communicate at all levels effectively with data and metrics.
Preferred Skills
  • Experience in a semiconductor or other high-tech enterprise.
  • Driving change across the landscape with new technologies.
  • Prior experience with network redesign to transform workload from on-premise to the cloud is a plus.
  • Ability to think outside the box.

Minimum Qualifications
  • Bachelor’s degree or equivalent.
  • Network certification (CCNP/CCIE) or equivalent experience preferred.
  • 7-10 years of hands-on Sr.Network Engineering/Architecture experience.
  • 5-7 years of global team/staff management experience.

Equal Employment Opportunity

KLA-Tencor is an Equal Opportunity Employer.