Direct Energy (DE) is one of North America’s largest energy and energy-related services providers with over 5 million residential and commercial relationships. We provide customers with choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc, one of the world’s leading integrated energy companies, Direct Energy operates across North America.
DE is positioned throughout the value chain in North America including gas and liquids production, electrical power generation, energy trading, commercial and retail sales of electricity and gas and an increasingly integrated services business.
We continually seek talented people dedicated to providing fresh thinking in an exciting, evolving industry that’s never been more relevant than in today’s global marketplace.
Direct Energy is an Equal Opportunity Employer AA/F/M/D/V
1. Directs large scale, complex programs involving multiple internal and external constituents as well as matrix partners
2. Understands the fundamental solution being developed/deployed – its business value, blueprint, how it fits with the overall architecture or business operations, risks, etc. 3. Ensures key program deliverables are viable, coordinated and appropriately managed
4. Ensures program is staffed with appropriate internal and external resources
5. Work with the Project team to define and maintain an active roadmap/strategy a. Maintain Program prioritization b. Identify and track pre-dependencies with other related initiatives c. Provide management visibility
6. Oversight of budget tracking (special attention for externally managed projects).
7. Oversight of schedule and quality. Provide management visibility across program projects and appropriate escalation of issues and risks in order to mitigate.
8. Escalates issues which cannot be resolved at the program level
9. Proactively eliminates critical path road blocks to help ensure successful delivery of the solution
10. Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
11. Oversight of process related activities, including securing deliverable documentation in SharePoint.
12. Oversight of a set of interdependent projects a.
a. Establish an ongoing collaborative sessions between projects in the Program purview, so as to enable communication, agreements, decisions and action plans around issues/risks, scope changes, architecture and business impact and options.
b. Work with Stakeholders and project team to successfully achieve the broader goal of the Program
c. Responsible for providing a single view of the interdependent projects
d. Understands Program’s technology requirements and business goals
e. Provides support and guidance to individual project managers managing projects within the program
13. Provide regular Program status reports to stakeholders and management, capturing the roadmap, budget, quality, issues & risks, dependencies and recommendations (at the Program level).
14. Develops relationships of trust with all key stakeholders; partners effectively with other IT and Business leads to deliver results
1. A proven track record delivering value with business technology
2. Knowledge of developing and future technology trends
3. Delivering on objectives that require cross-group coordination
4. A passion for customers and driving customer feedback into a product
5. Bachelor's degree or equivalent experience
6. Accomplished communicator; Facilitation and Negotiation skills
7. Goal oriented
8. Highly organized
Check points for success
1. Proactive Problem Solving and appropriate escalation of issues/risks
2. Effectively coordinating inter-dependent projects
3. Effective budget management and reporting
4. Positive stakeholder perception/feedback
5. Accuracy and consistency and timeliness of deliverables/reports
6. Consistent, frequent and transparent communication
Direct Energy - 21 months ago
Centrica is centered on integrated energy operations in the UK and North America through four major brands -- British Gas, Centrica Energy,...