Stadium Operations Part-Time Staff (Seasonal)
Oakland Athletics - Oakland, CA

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Facility Operations/Security: Facility/Venue Management

Stadium Operations Part-Time Staff (Seasonal) - Oakland Athletics (Oakland, CA)

The Oakland Athletics Stadium Operations Department has part-time staff position openings available during the upcoming season. These part-time hourly positions will be responsible for providing customer service for our guests and clients.

  • Greet and direct guests as needed at the O.Co Coliseum.
  • Responsible for the set-up and the take down of the Guest Relations booth as needed.
  • Deal with customer concerns, safety issues, and complaints.
  • Document guest suggestions, complaints and various issues.
  • Enter data in Microsoft Word, Microsoft Excel and Microsoft Access.
  • Responsible for responding to and answering the A’s Safety Hotline and dispatching the appropriate team members to the situation.
  • Work home games when needed as Stadium Operations Events Staff.
  • Participate in the set-up and/or breakdown of each stadium event as needed.
  • Monitor and greet guests in the Tailgate Area as needed.
  • Take tickets and control access into stadium events as needed.
  • Have full knowledge of the Oakland Athletics ticket and stadium policies.
  • Provide Random Acts of Kindness for our guests.
  • Responsible for ticket upgrades on a random basis
  • Distribute Round Table Pizza Promotion Coupons when appropriate.
  • Provide Field Visits for various guests of the Coliseum
  • Perform duties assigned to ensure a safe and enjoyable event experience for our guests.
  • Have full knowledge of the O.co Coliseum.
Qualifications / Requirements:
  • BA or BS college degree (or in progress) preferred
  • At least one year of customer service experience
  • Excellent customer service abilities and problem solving skills
  • Detail oriented individual with excellent verbal communication skills
  • Self-starter with strong interpersonal skills
  • Lifting objects weighing up to 30lbs. may be required
  • Employees must be available for 50% of the total number of games per month at a minimum.
  • Candidate must be available non-traditional hours (various nights, weekends, holidays)
For consideration, please submit cover letter and resume by Friday, February 8th.

The Oakland Athletics are an Equal Opportunity Employer

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