About NYC Bike Share:|
New York City's bike share system, Citi Bike, is a self-service system, stocked with thousands of bikes at hundreds of stations located throughout Brooklyn and Manhattan. ??Citi Bike is designed to be convenient, easy-to-use and affordable for New Yorkers and visitors alike, allowing members to pick up a bike close to home or work, ride, and then return it to any station in the system. ??Less than a year since the program opened, Citi Bike has proven wildly popular for New Yorkers to get around and visitors to explore the City. ??
Overview of Position:
New York City Bike Share is seeking qualified Station Technicians who will be responsible for overseeing bike station programming, troubleshooting, and repair to ensure bike stations are online and operable 24/7. Training on technical aspects of bike station hardware and software will be provided. ??This is a seasonal position which will run April - October.
Key Aspects of Position:
Follow safe work practices.
Receive training on troubleshooting, maintenance, and repair of New York City bike stations from one of our expert-level station technicians.
Ensure 24/7 station functionality and operability; repair stations as needed.
Provide regular station, electronic, and kiosk maintenance.
Work under the guidance of the Technical Services Operations Manager, Station Technician Supervisors, and work with the Tech Dispatcher during your shift.
Perform daily diagnostic testing, troubleshooting, adjustment, and repairs to hardware and software of customer facing equipment.
Perform troubleshooting on network infrastructure, including embedded HSPA and CDMA modems.
Respond to, complete, and ensure proper closure of Field Maintenance Orders.??In collaboration with the Dispatch Department.
Travel independently in and around the NYC metro area.
Acquire and apply new knowledge and skills, similar to POS or ATM machines.
Other duties as assigned.
Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish NYC Bike Share's Mission.
?? Required Skills and Exper