Stock Supervisor - Gap Factory Store - Grand Prairie
GAP Inc 2,645 reviews - Texas

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The Stock Lead supervises merchandise handling processes, provides on the job training, and supervises the daily activities of all non-sell/or and stock associates. This role is responsible for overall stockroom organization. The Stock Lead oversees replenishment process, and provides manager with feedback regarding staff performance.

Supports and ensures execution of all shipment receiving and processing procedures to floor-ready standards

Partners with appropriate manager to direct shipment placement on the sales floor

Ensures floor is replenished to Company standard. Follows up with staff to ensure accuracy.

Performs audit and transfers of damaged and defective merchandise, completes re-tickets and charge sends according to guidelines.

Oversees and executes markdowns in a timely and accurate manner. Audits markdowns to ensure accuracy.

Tracks productivity and ensures team meets merchandise handling standards

Provides feedback to manager regarding merchandise handling concerns

Role models and leads the Outlet's customer promise behaviors when on the sales floor

Treats all customers and employees with respect and contributes to a positive work environment

Communicates staffing requirements to management

Communicates daily goals and priorities to stock employees; redirects activities as necessary to achieve productivity standards

Trains, directs and coaches stock employees in the moment to meet productivity standards

Trains, directs and coaches stock employees in the moment to perform customer service standards and behaviors when in the sales floor

Coordinates stock employees' breaks and shift change schedules to maximize productivity

Communicates feedback to manager regarding stock employee performance

Communicates any policy violations to management in a timely manner

Upholds all company policies as outlined in Policy and Procedure

Maintains all shipment related paperwork to meet audit requirements

Manages shipment supplies and fixtures; communicates needs to manager

Maintains company standards of neat, clean and organized stockroom

Follows all Loss Prevention policies as they relate to back room standards; communicates violations to management


1-2 years stock supervisory experience

Excellent communication skills with customers and employees alike

Ability to give basic direction to associate level employees

Ability to create a positive work environment

Ability to delegate and prioritize multiple tasks; take initiative

Ability to motivate employees to proactively perform replenishment tasks which result in the customers' satisfaction

Ability to lift and carry 30 lbs.

Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

Ability to maneuver around the sales floor and stock rooms

Primary Location





Store Sales, Stock and Visual

About this company
2,645 reviews