Stock Supervisor - Gap Outlet - North Bend
GAP Inc - North Bend, WA

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The Stock Lead supervises merchandise handling processes, provides on the job training, and supervises the daily activities of all non-sell/or and stock associates. This role is responsible for overall stockroom organization. The Stock Lead oversees replenishment process, and provides manager with feedback regarding staff performance.
  • Supports and ensures execution of all shipment receiving and processing procedures to floor-ready standards
  • Partners with appropriate manager to direct shipment placement on the sales floor
  • Ensures floor is replenished to Company standard. Follows up with staff to ensure accuracy.
  • Performs audit and transfers of damaged and defective merchandise, completes re-tickets and charge sends according to guidelines.
  • Oversees and executes markdowns in a timely and accurate manner. Audits markdowns to ensure accuracy.
  • Tracks productivity and ensures team meets merchandise handling standards
  • Provides feedback to manager regarding merchandise handling concerns
  • Role models and leads the Outlet's customer promise behaviors when on the sales floor
  • Treats all customers and employees with respect and contributes to a positive work environment
  • Communicates staffing requirements to management
  • Communicates daily goals and priorities to stock employees; redirects activities as necessary to achieve productivity standards
  • Trains, directs and coaches stock employees in the moment to meet productivity standards
  • Trains, directs and coaches stock employees in the moment to perform customer service standards and behaviors when in the sales floor
  • Coordinates stock employees' breaks and shift change schedules to maximize productivity
  • Communicates feedback to manager regarding stock employee performance
  • Communicates any policy violations to management in a timely manner
  • Upholds all company policies as outlined in Policy and Procedure
  • Maintains all shipment related paperwork to meet audit requirements
  • Manages shipment supplies and fixtures; communicates needs to manager
  • Maintains company standards of neat, clean and organized stockroom
  • Follows all Loss Prevention policies as they relate to back room standards; communicates violations to management
Qualifications
  • 1-2 years stock supervisory experience
  • Excellent communication skills with customers and employees alike
  • Ability to give basic direction to associate level employees
  • Ability to create a positive work environment
  • Ability to delegate and prioritize multiple tasks; take initiative
  • Ability to motivate employees to proactively perform replenishment tasks which result in the customers' satisfaction
  • Ability to lift and carry 30 lbs.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
  • Ability to maneuver around the sales floor and stock rooms

Primary Location US-WA-NORTH BEND

Part-time
OUTLET - Store Sales, Stock and Visual

GAP Inc - 17 months ago - save job - copy to clipboard - block
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About this company
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The ubiquitous clothing retailer Gap has been filling closets with jeans and khakis, T-shirts, and poplin since the Woodstock era. The firm,...