Store #303 Sales Associate (PT)
Disney Consumer Products - Costa Mesa, CA

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The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is an affiliate of Disney Consumer Products, the business segment that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Europe. In addition there are 2 online stores; and Each Disney Store location offers a magical shopping experience that can only be delivered by Disney (NYSE: DIS), one of the world's largest and most successful entertainment companies.


The Sales Associate’s primary responsibility is to maintain the Store and generate sales by engaging and connecting with each Guest to provide an exceptional Guest experience. This is a part-time position.
  • Performs scripted and non-scripted events for Guests
  • Engages children at their level allowing them to become part of the story
  • Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual standards and housekeeping
  • Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
  • Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate merchandise suggestions
  • Assists Guests in finding solutions that best meet their needs while leveraging all available resources including
  • Drives Store results by suggesting additional items to Guests to meet their needs
  • Consistently treats all Disney Store Guests and Cast Members with respect and contributes to positive work environment
  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
  • Promotes and maintains a safe working and shopping environment
  • Consistently treats all Disney Store’s Guests and Cast Members with respect and contributes to positive work environment
Basic Qualifications
  • Must be at least 18 years of age
  • Ability to lift boxes that weigh up to 40lbs.
  • Ability to climb a ladder
  • Must be available a minimum of two (2) days a week during the week and open availability on Saturday and Sunday
  • Able to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts
  • Must maintain a professional appearance and meet Disney Store grooming guidelines
  • Ability to demonstrate strong Guest-focused engagement on and off the sales floor
  • Proven time management skills and ability to prioritize tasks
  • Proven communication and organizational skills
  • Ability to receive feedback and take action when appropriate
Preferred Qualifications
  • Bilingual
  • Previous Retail/Service experience preferred
Required Education
  • Must be High School graduate or have equivalent

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