Store Manager - Ontario, CA/Pasadena, CA
ROCKLER COMPANIES INC - Ontario, CA

This job posting is no longer available on ROCKLER COMPANIES INC. Find similar jobs:Store Manager jobs - ROCKLER COMPANIES jobs

DESCRIPTION

A Store Manager is responsible for establishing and maintaining Customer Services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through sales, merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage.

DUTIES

  • Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis.
  • Implement and maintain Customer Service standards to ensure that each customer receives outstanding service by providing a guest friendly environment which includes greeting and acknowledging every customer and offering complete product knowledge.
  • Plan and assign daily goals, tasks and assignments. Assure proper completion through follow-up.
  • Maintain adherence to all Company policies and procedures through regular store management and staff meetings, store walk-through, audits, etc.
  • Control expenses, payroll and shrink to optimize store profitability.
  • Maintain all merchandising standards, display presentation and signing standards
  • Ensure appropriate merchandise stock levels of assortments in all departments, ensure selling floor is adequately stocked; maintain inventory levels within budgeted guidelines.
  • Continually evaluate and react to performance issues and actively recruit quality candidates.
  • Train and develop assistant store management in all aspects of the business; direct and monitor training and development for all store personnel
  • Plan local marketing events (classes, demos, etc.) and events attracting new customers to meet sales objectives.
  • Comparison shop and report results; share information with Supervisor and make appropriate price recommendations.
  • Any other responsibilities as assigned by Supervisor.
QUALIFICATIONS

  • B.S. degree or equivalent experience in Business Administration or related field desirable.
  • Prior supervisory/leadership experience in a work is desirable.
  • 1 to 3 years previous retail sales experience, preferably with a similar product line.
  • Excellent written/verbal communication skills
  • Knowledge of woodworking supplies and hand/power woodworking tools required.
  • Ability to motivate subordinates for top performance.
  • Must be able to stand for long periods of time, personally lift up to 50 lbs on a regular basis and participate in team lifting.
  • Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis.
  • Implement and maintain Customer Service standards to ensure that each customer receives outstanding service by providing a guest friendly environment which includes greeting and acknowledging every customer and offering complete product knowledge.
  • Plan and assign daily goals, tasks and assignments. Assure proper completion through follow-up.
  • Maintain adherence to all Company policies and procedures through regular store management and staff meetings, store walk-through, audits, etc.
  • Control expenses, payroll and shrink to optimize store profitability.
  • Maintain all merchandising standards, display presentation and signing standards
  • Ensure appropriate merchandise stock levels of assortments in all departments, ensure selling floor is adequately stocked; maintain inventory levels within budgeted guidelines.
  • Continually evaluate and react to performance issues and actively recruit quality candidates.
  • Train and develop assistant store management in all aspects of the business; direct and monitor training and development for all store personnel
  • Plan local marketing events (classes, demos, etc.) and events attracting new customers to meet sales objectives.
  • Comparison shop and report results; share information with Supervisor and make appropriate price recommendations.
  • Any other responsibilities as assigned by Supervisor.