Store Manager - Penn Yan
Byrne Dairy - Penn Yan, NY

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Store Manager – Retail Management – Store Operations

Job Description

If you are an experienced store manager who is looking for a fun and rewarding new career direction, join the Byrne Dairy team! We are seeking a Store Manager to assist with managing our convenience stores. In your role as a Store Manager, you will be responsible for the smooth operation of your store, effective employee management, and delivery of exceptional customer service. This is a very hands-on role, and you will spend most of your time on the store floor working with employees and customers. We have 54 convenience stores throughout Upstate New York and are continuously growing. If you have the experience we need and you would like to sell an old favorite brand, we want to talk with you!

Job Responsibilities

As a Store Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Your specific duties will include:
• Ensuring customer loyalty by providing exceptional customer service, responding to customer’s questions and resolving their problems and needs in a friendly, accurate and timely manner
• Maintaining your store’s gross profit and ensuring proper inventory management
• Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
• Performing human resource management duties to include supervising, training, hiring and communicating with corporate management
• Planning and preparing work schedules and assigning employees to specific duties
• Ensuring that payroll remains within the projected hours set by the corporate office
• Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
• Maintaining stock levels, inventory and stock rotation to required level
• Protecting employees and customers by providing a safe and clean store environment

Job Requirements

As a Store Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills.

Specific qualifications for the position include:
• High School diploma
• Minimum 3 years retail management experience; convenience store experience, a plus
• Experience preparing and administrating performance management and a progressive discipline process
• Willingness to work flexible hours
• Ability to plan and achieve long- and short-term goals
• Strong leadership abilities with proficiency in the coaching and development of employees
• Ability to effectively organize schedules among a part-time workforce, possibly in a 24/7 environment
• Basic computer and internet proficiency
• Point-of-Sale experience, a plus


As a Store Manager with Byrne Dairy, you will be part of an established and respected family-owned company with one of the region’s most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.

Your benefits will include:
• Medical, dental and vision coverage
• Life insurance
• Disability coverage
• 401(k)
• Paid vacation
• Bonus program
• Scholarships
• Employee recognition program

Build a fun and rewarding career with a great family-run company!
Apply now at For more information contact: Melissa Wilson

About this company
55 reviews
In 1933 Byrne Dairy began selling high quality milk in glass bottles and delivering it to Central New York homes in horse-drawn wagons. It...