ABOUT EXPRESS SCRIPTS
Advance your career with the company that makes it easier for people to choose better health.
Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.
ABOUT THE DEPARTMENT
The Client & Patient Services organization is responsible for ensuring high-quality service delivery to Express Scripts' members and clients in a cost-efficient manner. Patient Services provides mail pharmacy services, addresses members' inquiries and provides value-added consultation. In addition this organization includes Client Services, which encompasses client and benefit administration, quality control, implementation, client support center (CSC), participant materials, clinical operations and eligibility. In addition, Client & Patient Services includes centralized functions to drive continuous process improvement, pharmacy compliance and forward-looking planning. This organization also includes Medical Affairs, Clinical Services, and Express Scripts' Pharma Business Services subsidiary.
Formal Education and/or Training:
High School diploma required, College degree preferred
Years of Experience:
2-3 years in pharmacy setting. 1-2 years in leadership role preferred, preferably including 1 year at ESI
Computer or Other Skills:
Excellent oral and written communication skills.
Advanced problem solving skills and ability to work collaboratively to resolve complex issues with innovative solutions.
General PC knowledge including Microsoft Office, Internet, and email.
Technical expertise of ESI¿s systems and platforms very helpful
Knowledge and Abilities:
Strong knowledge of current pharmacy regulations. Ability to effectively develop and assist team members
Demonstrated ability to train and coach less experienced staff, patience to explain details and processes repeatedly
Ability to adapt in a dynamic work environment and make independent decisions.
Willingness to work a flexible schedule for peak times.
Willingness to travel if needed. Knowledge of ESI products/services very helpful
Express Scripts is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.
Applicants must be able to pass a drug test and background investigation and, depending on position requirements, a Department of Defense background investigation. AA/EOE.
- 2 years ago - save job
Express Scripts is a Fortune 25 company and is the largest pharmacy benefit manager in the U.S.