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Supervisor I - Food Services - HNL
Equal Opportunity Employer by Choice.
Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.
NO AGENCIES PLEASE
Entry level role, supervises a key functional department and may serve as Manager on Duty, overseeing entire kitchen on some shifts. Responsible for financial, operational, quality and regulatory performance of the assigned department and at times entire kitchen. Supervises the production staff, manages resources, schedules and performance issues. Responsible for production schedules, timeliness and quality of the product.
Works closely with department manager to supervise shift employees and runs the day to day departmental operation
Responsible for employee scheduling, attendance, discipline, payroll, interviewing, accident investigation and safety awareness
Conducts shift briefings and other employee communication. Serves as Manager on Duty frequently
Assists leader to coordinate production schedules with other departments to meet overall operational needs of the kitchen
Responsible for departmental quality, productivity, overall performance, food safety compliance, regulatory compliance and departmental safety programs.
Responsible for ensuring departmental goals and objectives are met
Participates with kitchen and corporate resources to implement Lean processes and objectives into the production process
Departmental Operational, Safety and Financial targets met including delay performance, customer satisfaction, employee safety and productivity
Regulatory standards met or exceeded within the department
Strong employee satisfaction
Effective support and management of work group
BA, MBA preferred or equivalent work experience required.
Knowledge of catering operations required
Strong leadership skills
Ability to work in a high paced environment and in temperature controlled (cold) production areas required
Ability to effectively work with all levels of the organization, employees and outside suppliers
Excellent written and verbal communications skills
Computer skills including use of email, Word, Excel and PowerPoint
Fluent in English required
Ability to work various shifts within a 24/7 operation, including weekends and holidays required
Fluent in Spanish or another second language preferred
0 - 2 years in catering / food services operations required
Lean Manufacturing/Continuous Improvement experience preferred
Regular attendance and punctuality in accordance with United's policies is required
Attendance is required at work location.
Must be legally authorized to work in the United States for any employer without sponsorship
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