Supervisor I - Food Services Operations - Honolulu, HI (Food Services)
United Airlines 890 reviews - Honolulu, HI

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Supervisor I - Food Services - HNL

Honolulu, HI

Equal Opportunity Employer by Choice.

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.



Entry level role, supervises a key functional department and may serve as Manager on Duty, overseeing entire kitchen on some shifts. Responsible for financial, operational, quality and regulatory performance of the assigned department and at times entire kitchen. Supervises the production staff, manages resources, schedules and performance issues. Responsible for production schedules, timeliness and quality of the product.


Works closely with department manager to supervise shift employees and runs the day to day departmental operation

Responsible for employee scheduling, attendance, discipline, payroll, interviewing, accident investigation and safety awareness

Conducts shift briefings and other employee communication. Serves as Manager on Duty frequently

Assists leader to coordinate production schedules with other departments to meet overall operational needs of the kitchen

Responsible for departmental quality, productivity, overall performance, food safety compliance, regulatory compliance and departmental safety programs.

Responsible for ensuring departmental goals and objectives are met

Participates with kitchen and corporate resources to implement Lean processes and objectives into the production process

Departmental Operational, Safety and Financial targets met including delay performance, customer satisfaction, employee safety and productivity

Regulatory standards met or exceeded within the department

Strong employee satisfaction

Effective support and management of work group



BA, MBA preferred or equivalent work experience required.


Knowledge of catering operations required

Strong leadership skills

Ability to work in a high paced environment and in temperature controlled (cold) production areas required

Ability to effectively work with all levels of the organization, employees and outside suppliers

Excellent written and verbal communications skills

Computer skills including use of email, Word, Excel and PowerPoint

Fluent in English required

Ability to work various shifts within a 24/7 operation, including weekends and holidays required

Fluent in Spanish or another second language preferred


0 - 2 years in catering / food services operations required

Lean Manufacturing/Continuous Improvement experience preferred


Regular attendance and punctuality in accordance with United's policies is required

Attendance is required at work location.

Must be legally authorized to work in the United States for any employer without sponsorship

About this company
890 reviews
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