Supervisor-Dispatch (Safety Sensitive)
Yankee Gas Services Co. - Berlin, CT

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AS STATED IN NUP 64, NEW HIRES AND EMPLOYEES WHO HAVE TRANSFERRED INTO A POSTED POSITION ARE EXPECTED TO REMAIN IN THEIR CURRENT POSITION FOR ONE YEAR BEFORE APPLYING FOR A SYSTEM JOB POSTING. IN ADDITION, EMPLOYEES NEED TO INFORM THEIR SUPERVISOR WHEN APPLYING FOR A POSTED JOB.

COMPENSATION:
Band F: $59,418 - $85,166

POSITION REQUIREMENTS:
A Bachelor's degree in Business or related field or the equivalent related experience or the equivalent and eight years of related experience are required. Individual must have demonstrated leadership abilities; the ability to work in high-pressure environment; and excellent communication skills. The selected candidate must have a working knowledge of a variety of computer systems used to perform supervisory responsibilities such as COLT, PTMS, MIMS, MIB, MS Word, Excel, etc. Individual must also have knowledge of gas metering, regulation and associated equipment, and appliance service business practices. A good working knowledge or ability to learn the FSM system, Clickserve, ACOS, Wordnet C2, Workstation or other computer programs that may be utilized in performing Dispatch related functions.

POSITION DESCRIPTION:
Individual will be responsible for managing 24/7 Emergency Dispatch Operations Center. Schedules, monitors and manages daily work assignments for both Dispatch personnel and Company's field operations, including the dispatching of emergency calls related to public safety. The selected candidate will manage the dispatching of routine service calls; handle elevated customer issues; and serve as a liaison between Field Operations and Customer Experience. Responsible for meeting DPUC compliance requirements with respect to gas emergencies, associated reporting and follow-up investigations. May be required to work rotating shifts, including weekends and holidays.

This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.

Northeast Utilities - 23 months ago - save job - block
About this company
Yankee Gas Services does not ride a pony into town like a Yankee Doodle Dandy, but it does pipe a lot of natural gas to 71 central and...