Supervisory Audio-Visual Production Specialist
Department of Veterans Affairs - Gainesville, FL

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The Supervisory Audio-Visual Production Specialist will perform the following duties:
  • Provides technical and administrative supervision to the Medical Media Production Section.
  • Oversees the daily operation of the unit that is responsible for provision of media products and services for this Division and outlying clinics.
  • Ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.
  • Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
  • Perform s highly technical duties that include advanced desktop publishing, video production, graphics production, operation of the closed-circuit television system including digital video on-demand patient education, Public Affairs and clinical photography.
Work Schedule: 7:30 AM-4:00 PM
Position Description Title/PD#: 01911-0
Relocation Expenses: Relocation expenses Are Not authorized for this position.


OUR MISSION: To fulfill President Lincoln’s promise - “To care for him who shall have borne the battle, and for his widow, and his orphan” - by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to .


Please read the announcement in its entirety before beginning the application process to ensure you submit all the required documents. All documents requiring signature must be signed and dated prior to submission in order to be considered complete.

VA encourages persons with disabilities to apply.

Qualifications & Evaluations

To qualify for this position, applicants must meet all requirements by the closing date of this announcement .
Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

Specialized Experience:
Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Implementing and managing numerous, highly specialized media functions, to include medical illustration, clinical photography, public relations/employee photography, electronic design and layout (desktop publication), graphics productions, TVRO (television receive only) satellite training system operations, and consultation on audiovisual matters.
Directing the overall media production processes to take advantage of each employee's particular skills.
Overseeing cross training of his/her subordinates to maximize productivity and personnel coverage.
Ensuring requests are completed by subordinates in a timely manner and meet the expectations of the requestor.
Supporting and improving instructional delivery systems, e.g., online training and patient education delivered via closed circuit television to include knowledge of evolving "e-learning" technology to support mediated training programs for the Intranet use.
Analyzing budgetary needs and submitting recommended budget to ensure section operates within budget. Responsible for the administration of on Fund Control Point (FCP) and proper use of a VA issued credit card.
There is no educational substitution at the GS-12 level.
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.
KSA 1 - Knowledge and skill leading and supervising a team in a media production setting.
KSA 2 - Ability to communicate, both orally and in writing, with persons of varying backgrounds.
KSA 3 - Ability to analyze organizational and operational problems such as identifying barriers to production; developing solutions; recommending goals; and assisting Chief, Medical media.
KSA 4 - Ability to perform administrative duties associated with budget; equipment inventory and equipment resources; contracts; and personnel performance standards.
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE . If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).
Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Benefits & Other Info

VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered: .

How to Apply

All applicants are encouraged to apply online.
To apply for this position , you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, October 11, 2013 to receive consideration.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

More Info

Agency Employees Only

PLEASE NOTE: Education cannot be substituted at this level.

Veterans Affairs, Veterans Health Administration

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 90 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
"Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position."
This job opportunity announcement may be used to fill additional vacancies.
Per Year

All applicants are required to submit the following supporting document type(s):
  • Resume
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
  • Cover Letter
  • OF-306
  • Other
  • SF-50
The following documents are required:
1. Resume
2. Responses to the Occupational Questionnaire
3. Latest SF-50 ( MUST submit a copy of latest SF-50 which includes Title, Occupational Series, Grade, Step, Salary, etc of the position you currently hold. (Awards or Incentive SF-50 Will Not be accepted).
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 965316 .

2. Fax your documents to 1-478-757-3144. If you cannot complete the Application Package online, you may fax all of your materials.
If you cannot complete the Application Package online , you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, October 11, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

1. Click the following link to view and print the occupational questionnaire.
View Occupational Questionnaire
2. Print the 1203FX form (, follow the instructions and provide your responses to the occupational questionnaire items
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

1071-Audiovisual Production
15668-Agency Employees Only

After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.
15509-Agency Employees Only

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...