This is not a bargaining unit position.
Become a part of an Agency that touches the lives of every American!
We are the U.S. Small Business Administration (SBA) and for over 50 years, we have successfully served the Nation's small business owners. Consider a career with SBA to assist in managing a range of programs and products to sustain America's small business during this new era of economic responsibility. We recognize that small business is critical to our economic recovery and strength, to building America's future, and to helping the United States compete in today's global marketplace. We represent a highly skilled and motivated workforce and welcome those interested in furthering our mission. The SBA offers generous federal government health benefits, flexible work schedules and leave, and promotes a work-life balance.
Location : This position is located at the Small B usiness Administration, Office of Capital Access, Office of Financial Programs Operations, which is located in Washington, DC.
Travel and Relocation : Travel and relocation expenses will not be paid.
This announcement serves as a Merit and Delegated Examining Announcement. You will be asked to determine your eligibility for each during the questionnaire process when you apply on line. KEY REQUIREMENTS
You must be a U.S. Citizen
You must successfully complete a background investigation and credit check.
You may be required to service a one-year probationary period.
You may be required to serve a one-year supervisory probationary period.
Occasional evening and weekend travel may be required. DUTIES:
Serves as Manager of all senior management personnel assigned to the Disaster Loan Servicing Centers which consists of various Center Directors directly reporting to the incumbent. These Centers service and liquidate disaster home and business loans covering a large geographic area, national in scope. Incumbent's responsibility extends to over 100 employees plus contractors.
Direct the center management in its planning, development, coordination and evaluation of the various Disaster Loan Servicing and Liquidation activities in the Centers. Incumbent is responsible for the management oversight of all Disaster Loan Servicing/Collection, Liquidation/Collection assigned to the Centers for SBA servicing and or liquidation activities. QUALIFICATIONS REQUIRED:
QUALIFICATIONS : GS-15: One year of specialized experience (equivalent to the GS-14 grade level in the Federal service) obtained in either the private or public sector administering and overseeing consumer, residential or commercial loan programs or a comparable financial services or product manufacturing organization, regional or national in scope. Extensive experience in consumer, residential or commercial loans, including but not limited to the areas of servicing, collections, and loan liquidation, or extensive experience in a comparable financial services or product manufacturing. Experience as a supervisor providing direction to subordinate staff and organizational units involved in loans, financial products, or product manufacturing activities. Experience in developing and maintaining an operational budget for an organization specializing in consumer, residential or commercial loans, financial services or product manufacturing. This experience must be reflected in your resume.
All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's web site at http://www.opm.gov/qualifications .
TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled.
Education may not be substituted for experience for this position.
REQUIREMENTS: All qualification requirements must be met by 11:59 pm (Eastern Time) on the closing date of this vacancy announcement.
If you are applying for a special selection priority under SBA's Career Transition Assistance Plan (open to surplus SBA employees only) or the Interagency Career Transition Assistance Program (open to surplus and displaced Federal employees), you must submit proof of eligibility. Information about CTAP and ICTAP eligibility is on OPM's Career Transition Resources website at: CTAP/ICTAP .
SUITABILITY, CLEARANCE & REQUIREMENTS : A background security investigation may be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. HOW YOU WILL BE EVALUATED:
Applicants meeting basic qualification requirements will be further evaluated on the information provided in the Occupational Questionnaire. To preview this questionnaire, click on the following link: View Assessment Questions . You will be rated based on your responses to the occupational questionnaire. The occupational questions relate to the following Knowledge, Skills and Abilities (KSA's) required to do the work of this position:
1. Skill in directing, coordinating and managing a multi-faceted program or multi-divisional operation engaged in the delivery of financial services or manufacture of products, regional or national in scope.
2. Ability to successfully lead business process reengineering and process improvement projects across a multifaceted program or multidivisional operation, regional or national in scope.
3. Skill in establishing and maintaining highly effective working relationships with high-level officials, both internal and external to the organization.
4. Ability to manage and supervise a large staff in a flattened hierarchical structure and dynamic environment, at various geographic locations, conducting commercial or residential loan origination, servicing and liquidation activities, or a comparable financial services or product manufacturing organization, regional or national in scope.
5. Skill in the implementation of one or more aspects of an Equal Employment Opportunity Program - Affirmative Action Program.
For Delegated Examining (all US Citizens), your application will be evaluated under the Category Rating method based on your responses to the assessment questions. You will receive a score based on the responses to the assessment questions (to view the questions click here View Assessment Questions . If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. If you meet basic requirements for the position, your application will be evaluated and placed into one of three categories:
1. Best-Qualified : highly proficient with an overall comprehensive level of knowledge, skills and abilities related to the job based on a complete review of experience, education, and training as described in an applicant's responses to the assessment questions and resume.
2. Well-Qualified : competent in the position with an overall accomplished level of knowledge, skills, and abilities related to the job based on a complete review of experience, training, and education as applicable, as described in an applicant's responses to the assessment questions and resume.
3. Qualified : an overall basic level of knowledge, skills, and abilities related to the job based on a complete review of experience, education, and training, as described in an applicant's responses to the assessment questions and resume.
Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.
Merit Promotion and Non-competitive applicants will not be evaluated using Category Rating. Applicants meeting basic requirements will further be evaluated on the information provided in the occupational questionnaire.
Working for SBA offers a number of really exciting flexibilities. The Federal government offers a number of other exceptional benefits to its employees. The following web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more click here https://help.usajobs.gov/index.php/Pay_and_Benefits OTHER INFORMATION:
Selective Service : If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information click here http://www.sss.gov/ .
Consistent with work requirements and current SBA Policy and all applicable provisions of the collective bargaining agreement with AFGE, the SBA offers employees opportunities to perform work at an alternative location (i.e., home).
Telework is available. For information on Telework visit: http://www.telework.gov/
usajobs.gov - 14 months ago
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