Supervisory Transportation Security Specialist - SV-1801-J
Department Of Homeland Security - Colorado Spgs, CO

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Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please:
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  • You must possess U.S. Citizenship or be a U.S. National.
  • You must complete a favorable Single Scope Background Investigation (SSBI).
  • You must be able to obtain and maintain a Top Secret/SCI Clearance.
  • You may be required to complete a one year Supervisory Probation Period.
  • You must pass Drug and Alcohol Screening, subject to random drug tests.
  • See additional "Conditions of Employment" in "Other Information" section

DUTIES: Back to top This Supervisory Transportation Security Specialist position is located in the Office of Intelligence and Analysis (OIA), Secure Flight (SF) Operations Branch, Transportation Security Administration (TSA), Department of Homeland Security (DHS). If selected for this position, you will serve as the Operations Center Watch Manager within the OIA, located in Colorado Springs, CO or in Annapolis Junction, MD. The Operations Center is a 24 hour/7 day a week organization responsible for enhancing the security of the aviation transportation system by assisting the airline industry in screening resolution and providing technical assistance in support of the implementation and operation of TSA's passenger pre-screening program. The Operations Center is also responsible for maintaining core functions during crisis management situations. Typical assignments include:
  • Developing, leading, and directing the Operations Center team to ensure proper handling of known or suspected terrorist travel, accurate vetting of passengers, domain awareness, and improved employee knowledge and training.
  • Leading, supervising, training, and giving performance and counseling feedback to team members.
  • Developing and executing strategic evaluations of security processes in order to enhance productivity and efficiency throughout the Operations Center.
  • Maintaining operational and situational awareness, escalating current threats to leadership, and ensuring incident procedures are followed.
  • Coordinating with internal and external entities on current threat assessments.
  • Ensuring Standard Operating Procedures (SOPs) are followed and recommending changes to improve operational efficiency.
  • Developing and recommending new Secure Flight procedures and policies in light of changing program requirements.
  • Implementing processes and systems that will generate higher productivity.
  • Overseeing the preparation and distribution of daily operational and incident reports to program management.
  • Monitoring and evaluating operational systems for relevance and proper utilization.
  • Assisting with escalation calls from stakeholders when situations arise that cannot be supported by staff.
  • Directing the Operations Center through crisis management situations to include surge in operations, system outages, Continuity of Operations (COOP), and other emergency situations impacting operations.
Supervisory/managerial duties include serving as a first line supervisor; assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving problems that impact objectives; and coordinating with external customers.

QUALIFICATIONS REQUIRED: Back to top To qualify for the SV-J Pay Band (equivalent to GS-14), you must have one year of specialized experience at the SV-I Pay Band or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position, and is typically in or related to the work of the position to be filled. Examples of such experience could include:
  • Applying knowledge of security policies, procedures, law enforcement practices and regulations equivalent to the vetting of air passengers against terrorist watch lists;
  • Using knowledge of automated systems in a field of equivalent work to have the ability to evaluate secure flight programs and operations to identify potential threats to the transportation network;
  • Leading or managing a team, including performing administrative functions such as human resources and on-the-job training programs; and
  • Working on a team or project in a fast paced operations or call center environment which required 24/7 response availability.
NOTE: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

Note: Applicants who possess a TS/SCI clearance will be referred first.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

HOW YOU WILL BE EVALUATED: You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans' Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee. At that time, please select the answer(s) that apply to you and your application to this position.
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BENEFITS: Back to top DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to and select "benefits."

OTHER INFORMATION: SUPERVISORY/MANAGERIAL PROBATIONARY PERIOD REQUIREMENTS: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in the supervisory/managerial position.


  • This is a Critical Sensitive (Level 4) position and requires a Top Secret/SCI Security Clearance and completion of a current and favorable Single Scope Background Investigation (SSBI). There is no waiver for this position.
  • This is an Emergency Essential position and may require a 24-hour on call duty schedule in the event of an emergency. You must be able to relocate to emergency sites with little advance notice and function under intense physical and mental stress.
  • You must be able to work a rotating shift schedule to include weekends and holidays.
  • This position is subject to the pre-employment/pre-appointment and random drug testing provisions of TSA's Drug and Alcohol-Free Workplace Program.

  • Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at:

    To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.

    TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

    Payment of relocation expenses (Permanent Change of Station) is not authorized. Qualified non-competitive eligible candidates may be referred for consideration on a separate, unranked list. More than one position may be filled from this announcement.

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