FedEx Freight 9,294 reviews - Mauston, WI

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Lead employees to ensure customer satisfaction by moving all shipments on time and damage free.

Position Information:
  • Lead, educate and develop company employees
  • Supervise and direct employee work and monitor employee performance, including administration of discipline as appropriate. Be accessible to all areas of the dock and inside trailers; trailers may be at the dock or in the yard.
  • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
  • Develop plan for distributing break loads to achieve cut time goals
  • Monitor service freight and ensure cut time compliance
  • Monitor and analyze all opportunities to cut costs and improve efficiencies
  • Assist customers with rate quotes, claim information and setting appointments
  • Monitor actual performance data and gather information for reporting
  • Communicate with Account Manager(s) to ensure customers’ and company’s needs are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Conduct pre-shift meetings and provide education to employees as necessary
  • Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
  • 15. Implement company policy
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.


  • Must possess high school diploma or equivalent
  • Must be able to travel as needed
  • Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
  • Prior management experience, preferred
  • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
  • Able to work without management present and take initiative without immediate local supervision
  • Multi-tasked oriented and possess good organizational skills
  • Knowledge of Microsoft Office and Internet
  • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
  • Hours may vary due to operational need
  • Frequent contact with service center personnel; fast-paced, deadline oriented

About this company
9,294 reviews
FedEx Corporation (FedEx)provides a portfolio of transportation, e-commerce and business services through companies that compete...